EPSON AcuLaser C3800 User's Guide

Paper Handling ProblemsPaper does not feed properly

Cause

What to do

 

 

The paper guides are not set correctly.

Make sure that the paper guides in all the paper

 

cassettes and the MP tray are set to the correct

 

paper size positions.

 

 

The paper source setting may not be correct.

Make sure that you have selected the correct paper

 

source in your application.

 

 

There may be no paper in the paper

Load paper into the selected paper source.

cassettes.

 

 

 

The size of loaded paper differs from the

Make sure that the correct paper size and paper

control panel or printer driver settings.

source are set in the control panel or printer driver.

 

 

Too many sheets may be loaded in the MP

Make sure that you have not tried to load too many

tray or paper cassettes.

sheets of paper. For the maximum paper capacity

 

for each paper source, see "MP tray" on page 32,

 

"Standard lower paper cassette" on page 33, and

 

"550-sheet Paper Cassette Unit" on page 33.

 

 

If paper does not feed from the optional

For instructions on installing the unit, see "Optional

paper cassette unit, the unit may not be

Paper Cassette Unit" on page 211.

installed properly.

 

 

 

Problems Using Options

To confirm your options are installed correctly, print a status sheet. See "Printing a Status Sheet" on page 205 for details.

The message Invalid AUX /IF Card appears on the LCD panel

Cause

What to do

 

 

The printer cannot read the installed optional

Turn off the computer, then remove the card. Make

interface card.

sure the interface card is of a supported model.

 

 

Troubleshooting 269