EPSON AcuLaser C3800 User's Guide

The Ready light is on but nothing prints

Cause

What to do

 

 

Your computer may not be properly

Perform the procedure illustrated in the Setup Guide.

connected to the printer.

 

 

 

The interface cable may not be plugged in

Check both ends of the interface cable between

securely.

the printer and the computer.

 

 

You may not be using the correct interface

If you are using the USB interface, use a Revision 2.0

cable.

cable.

 

 

Your application software is not properly set

Make sure that the printer is selected in your

up for your printer.

application software.

 

 

Your computer system’s memory is too small

Try reducing the image resolution of your document

to handle the volume of data in your

in the application software, or install more memory in

document.

your computer if you can.

 

 

The optional product is not available

Cause

What to do

 

 

For Windows users, EPSON Status Monitor is

For Windows users:

not installed.

You have to install EPSON Status Monitor, or make

For Macintosh users, you do not re-register the

settings manually in the printer driver. See "Making

printer.

Optional Settings" on page 71.

 

For Macintosh users:

 

When you have attached or removed printer

 

options, you need to delete the printer using Print

 

Setup Utility (for Mac OS X 10.3 and 10.4), Print Center

 

(for Mac OS X 10.2 or below), or Chooser (for Mac

 

OS 9), and then re-register the printer.

 

For Mac OS X, start EPSON Status Monitor before

 

re-registering the printer.

 

 

The amount of a toner remaining is not updated (For Windows users only)

Cause

What to do

 

 

The interval between updating information

Press the Get Information Now button on the

for the consumables is too long.

Consumable Info Settings dialog box. You can also

 

change the interval for updating information about

 

the consumables on the Consumable Info Settings

 

dialog box.

 

 

Troubleshooting 260