Epson C3800 Paper Jam C2 C1 A

EPSON AcuLaser C3800 User's Guide

5. Close the front cover.

Paper Jam C2 C1 A

Note:

If the MP tray opens, remove all the paper and then close the MP tray.

1.Remove the optional paper cassette, gently pull out any sheets of paper, and reinstall the paper cassette.

Troubleshooting 252

Contents

Page Copyright and Trademarks Page Contents Page Page Page Page Page Page Page Page Safety Instructions Page Important Safety Instructions Page Safety Information Page Power On/Off Cautions Getting to Know Your Printer Printer Parts Front view Rear view Inside the printer Control panel Options and Consumable Products Options Consumable products Printer Features and Various Printing Options Wide variety of fonts Adobe PostScript 3 Mode PCL Emulation Mode Secure direct printing with USB memory Various Printing Options Double-sidedprinting Fit to page printing Pages per sheet printing Watermark printing Header/Footer printing Overlay printing Using the Reserve Job function Using the storage form overlay function Web-PagePrinting Creating direct printing data with USB memory Paper Handling Standard lower paper cassette 550-sheetPaper Cassette Unit Selecting a paper source Loading Paper Standard lower paper cassette and optional paper cassette unit Page Page Output tray Printing on Special Media EPSON Color Laser Paper EPSON Color Laser Transparencies Page EPSON Color Laser Coated Paper Envelopes Labels Thick paper and extra thick paper Loading a custom paper size Using the Printer Software with Windows Making Changes to Printer Settings Making the print quality settings Page Page Page Duplex printing Page Page Page Displaying information about consumables with the printer driver Ordering Consumables Resizing printouts Page Modifying the print layout Using a watermark Page Page Using headers and footers Using an overlay Page Page Page Using storage form overlay Page Page Making Extended Settings Making Optional Settings Printing a status sheet Using the Reserve Job Function Page Page Page Page Monitoring Your Printer Using EPSON Status Monitor Installing EPSON Status Monitor Page Page Accessing EPSON Status Monitor Information on EPSON Status Monitor Detailed Status Consumables Information Page Page Page Page Order Online Tray Icon Settings Setting Up the USB Connection Canceling Printing Uninstalling the Printer Software Uninstalling the printer driver Page Uninstall the USB device driver Sharing the Printer on a Network Sharing the printer Setting up your printer as a shared printer Using an additional driver Page Page Setting up clients Page Page Page Installing the printer driver from the CD-ROM Page Using the Printer Software with Macintosh Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Monitoring Your Printer using EPSON Status Monitor Page Page Page Page Page Page Page Page Page Page Using the PostScript Printer Driver Page Using the PostScript Printer Driver with Windows Installing the PostScript printer driver for the USB interface Page Installing the PostScript printer driver for the network interface Accessing the PostScript printer driver Making changes to PostScript printer settings Using AppleTalk under Windows Using the PostScript Printer Driver with Macintosh Installing the PostScript printer driver Selecting the printer Page Page Page Page Page Using the PCL6/PCL5 Printer Driver Using the PCL6/PCL5 Printer Driver Using the Control Panel Control Panel Menus Information Menu Page Page Index Print Menu Document Print Menu Page Image Print Menu Tray Menu Emulation Menu Printing Menu Page Setup Menu Page Page Page Color Regist Menu Reset Menu Quick Print Job Menu Confidential Job Menu USB Menu Network Menu AUX Menu USB Host Menu PCL Menu Page PS3 Menu Password Config Menu ESCP2 Menu Page FX Menu Page I239X Menu Page Status and Error Messages Page Page Page Page Page Page Page Page Page Page Printing and Deleting Reserve Job Data Using the Quick Print Job Menu Using the Confidential Job Menu Printing a Status Sheet Adjusting Color Registration Printing Directly from a USB Memory Index printing Document printing Page Image printing Using the Cancel Job button Using the Reset menu Installing Options Installing the optional paper cassette unit Page Page Removing the optional paper cassette unit Duplex Unit Installing the Duplex Unit Page Page Page Removing the Duplex Unit Memory Module Installing a memory module Page Page Page Removing a memory module Interface Card Installing an interface card Page Removing an interface card Replacing Consumable Products Replacing an imaging cartridge Page Page Page Fuser Unit Replacing the fuser unit Page Page Page Page Transfer Unit Replacing the transfer unit Page Page Page Cleaning and Transporting the Printer Page Transporting the Printer Finding a place for the printer For long distances For short distances Troubleshooting Paper Jam MP C1 A Page Paper Jam C1 A Page Paper Jam C2 C1 A Page Paper Jam A B Page Page Paper Jam A D Page Operational Problems The Ready light does not turn on The printer does not print (Ready light off) The Ready light is on but nothing prints The optional product is not available The amount of a toner remaining is not updated (For Windows users only) Printout Problems The font cannot be printed Printout is garbled The printout position is not correct Misalignment of colors Graphics do not print correctly Transparencies are output blank from the MP tray Color Printing Problems Cannot print in color The printout color differs when printed from different printers The color looks different from what you see on the computer screen Print Quality Problems The background is dark or dirty White dots appear in the printout Print quality or tone is uneven Half-toneimages print unevenly Toner smudges Areas are missing in the printed image Completely blank pages are output The printed image is light or faint The non-printedside of the page is dirty Memory Problems Print quality decreased Insufficient memory for current task Insufficient memory to print all copies Paper Handling Problems Paper does not feed properly Problems Using Options The message Invalid AUX /IF Card appears on the LCD panel Paper does not feed from the optional paper cassette Feed jam when using the optional paper cassette An installed option cannot be used Correcting USB Problems USB connections Windows operating system Printer software installation Page Page Page Page Printing in the PostScript 3 Mode Problems The printer does not print correctly in the PostScript mode The printer does not print The font on the printout is different from that on the screen The printer fonts cannot be installed The edges of texts and/or images are not smooth The printer does not print normally via the USB interface The printer does not print normally via the network interface An undefined error occurs (Macintosh only) Insufficient memory to print data (Macintosh only) Customer Support Help for Users in Singapore Help for Users in Thailand Help for Users in Vietnam Help for Users in Indonesia Help for Users in Hong Kong Help for Users in Malaysia Help for Users in India Help for Users in the Philippines Technical Specifications Paper that should not be used Printable area Printer General Environmental Mechanical Electrical Standard and approvals Page Interfaces USB interface Ethernet interface USB Host interface Optional paper cassette unit Duplex Unit Memory modules Imaging cartridge Fuser unit Transfer unit Index