EPSON AcuLaser C3800 User's Guide

The printer does not print normally via the USB interface

Cause

What to do

 

 

For Windows users only

The printer cannot print binary data when it is

The Data Format setting in the printer’s

connected to the computer via the USB interface.

Make sure that the Data Format setting, which is

Properties is not set to ASCII or TBCP.

accessed by clicking Advanced on the PostScript

 

 

sheet of the printer’s Properties, is set to ASCII or

 

TBCP.

 

If your computer is running Windows XP, XP x64, click

 

the Device Settings tab in the printer’s Properties,

 

then click the Output Protocol setting and select

 

ASCII or TBCP.

 

 

For Macintosh users only

The printer cannot print binary data when it is

The Data Format setting in the printer’s

connected to the computer via the USB interface.

Make sure that the Data Format setting, which is

Properties is not set to ASCII.

accessed by clicking Print from the File menu, is set to

 

 

ASCII.

 

 

The printer does not print normally via the network interface

Cause

What to do

 

 

The Data Format setting is different from the

If the file is created in an application that allows you

data format setting specified in the

to change the data format or encoding, such as

application (except on Mac OS X)

Photoshop, make sure that the setting in the

 

application matches that in the printer driver.

 

 

For Windows users only

Make sure that both the Send CTRL+D Before Each

The computer is connected to the network

Job and Send CTRL+D After Each Job settings are set

to No.

using AppleTalk in a Windows 2000

 

environment, and the Send CTRL+D Before

 

Each Job or Send CTRL+D After Each Job

 

setting on the Device Settings sheet of the

 

printer’s Properties dialog box is set to Yes.

 

 

 

For Windows users only

Click Advanced on the PostScript sheet of the

The print data is too large.

printer’s Properties, then change the Data Format

setting from ASCII data (default) to TBCP (Tagged

 

 

binary communications protocol).

 

When the Binary setting is set to On, TBCP is not

 

available. Use the Binary protocol. See "PS3 Menu" on

 

page 184 for details.

 

 

Troubleshooting 279