Troubleshooting Directory

Use the directory below to help you locate the printing problem you are experiencing; then work through the suggested solutions to the problem. If the exact problem is not listed, look for one of a similar type. Most printing problems can be corrected easily.

Paper jam problems

•Feed jam.

•Paper jam in paper input path or paper eject area.

Page

7-12

7-15

Power supply

• Power is not being supplied to the printer.

7-20

Test print

• The test prints do not print.

7-21

Printing problems

• The printer does not print or stops printing.

7-22

• The printout is not what you expect.

7-23

• The position of the printout is not what you expect.

7-25

Problems with graphics

• Graphic images do not print.

7-26

SelecType problems

• SelecType does not function as expected.

7-28

7-10Troubleshooting