Decline in Print Quality

ProblemSolution

The print quality is not what you expect (continued).

Irregular areas of missing image appear on the printed page.

Completely blank pages are output.

Your paper may be moist or damp. Printing is sensitive to moisture absorbed by the paper. The higher the moisture content in the paper, the lighter the printed output. Do not store your paper in a humid or damp environment.

You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters appear distorted or broken. Smooth, high- quality copier paper is recommended for best results. See Chapter 4 for information on choosing paper.

The transfer charger wire may be dirty. Clean the wire as described in Chapter 6.

If the TONER LOW warning appears on the display, replace the imaging cartridge as described in Chapter 6.

The problem may be with your software program or interface cable. Run a test print or print out a status sheet. If blank pages continue to print, the problem may be with the printer.

If the test print does not print properly, the transfer charger wire may be broken. Turn off the printer and gently check the transfer charger wire. If the wire is broken, contact a qualified service person.

T-40Troubleshooting