Paper Jam Problems

3.If the paper is caught at the fuser area, pull the paper out as shown below.

4.If the paper is caught under both the roller and the fuser, first pull the paper out from under the roller in the direction the paper feeds; then pull it in the opposite direction until the page is completely free of the fuser.

Notes:

•Because the toner on the paper inside the printer may not have been fixed on the page, it may come off on your hands while you are removing the paper. If you spill toner on your clothing, rinse it off with cold water. Do not use hot water or the toner may leave a permanent stain.

•If toner spills inside the printer, do not use the printer until you remove all of the spilled toner. When you resume normal printing, the first few pages that pass through the printer may be slightly smeared with excess toner.

7-18Troubleshooting