Problems and Solutions

Most problems you may encounter while operating your printer have simple solutions. Use the information in this section to find the source of and solution to printer problems that occur.

“Power supply problems” on page 106

“Paper loading or feeding problems” on page 107

“Printing position problems” on page 108

“Printing or printout quality problems” on page 109

“Network problems” on page 114

You can also use the self-test to determine whether the printer or the computer is causing the problem. See “Printing a Self-Test” on page 102 for instructions on printing a self-test. To pinpoint communication problems, experienced users may want to use the printer’s hex dump mode described in “Printing Hex Dump” on page 103.

To clear a paper jam, see “Clearing Paper Jams” on page 119.

Chapter 6 Problem Solver

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