The printer is on but it doesn’t print.
Cause | What to do |
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The interface cable is broken or twisted.
Check that the interface cable is not broken or twisted. If you have another interface cable, replace the cable and check whether the printer works correctly.
The printer is not connected directly to your computer.
When you use a printer changer, printer buffer, or a extension cable, the printer does not print correctly due to the combination of these devices. Make sure that the printer works correctly when it is connected to your computer without these devices.
The printer driver is not | Check that the printer driver is installed |
installed correctly. | properly. If necessary, reinstall the |
| printer driver. |
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Paper is jammed or the ribbon | Turn the printer off, open the printer |
or guard mechanism is stuck. | cover and remove the jammed paper or |
| things that are stuck. To eject the |
| jammed paper, see “Clearing Paper |
| |
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The USB setting is incorrect. | Confirm the USB setting is correct. See |
| |
| for details. |
The printer is
Turn the printer off and wait for a while. Then, turn the printer on again, and start printing.
Chapter 6 Problem Solver | 109 |