Paper loading or feeding problems

The printer does not load single-sheet paper or does not feed it properly.

Cause

What to do

 

 

Single-sheet paper is not

See “Loading Single Sheets” on page 29

loaded properly.

for instructions on loading single-sheet

 

paper.

 

 

Paper is creased, old, too thin,

See the Paper Specification for

or too thick.

information about the printable paper

 

and use new, clean sheets of paper.

The printer does not fully eject a single sheet.

Cause

What to do

 

 

Paper is too long.

When the printer is in the PR2 mode, see

 

“Clearing Paper Jams” on page 119 for

 

instructions on ejecting paper. When

 

you are in the ESC/P and IBM PPDS

 

modes, press the F1/Eject button. Make

 

sure the page length of your paper is

 

within the range specified for

 

single-sheet paper in Paper Specification.

 

Also check and adjust the paper size

 

setting in your application or printer

 

driver.

The printer does not load passbook or does not feed it properly.

Cause

What to do

 

 

Passbook is not loaded

See “Loading Passbooks” on page 28 for

properly.

instructions on loading passbooks.

Chapter 6 Problem Solver

107