5.When the following dialog box appears, click OK. Then click OK again to close the System Properties dialog box.

6.Turn off the printer and restart your computer. Then, reinstall the drivers from the beginning, following the instructions in “Installing the Printer Software” on page 13.

Printer does not work correctly with the USB cable

If your printer does not work correctly with the USB cable, try one or more of these solutions:

❏Make sure that the cable you are using is a standard, shielded USB cable.

❏If you are using a USB hub, connect the printer to the first tier of the hub, or connect the printer directly to the computer’s USB port.

❏For Windows 98, try reinstalling the USB printer device driver and the printer software. First, uninstall EPSON Printer Software using the Add/Remove Programs utility in the Control Panel, then uninstall EPSON USB Printer Devices. Next, reinstall the software as described in “Installing the Printer Software” on page 13. If EPSON USB Printer Devices is not registered in the Add/Remove Programs list, access the CD-ROM and double-click Epusbun.exe in Win98 folder. Then follow the on-screen instructions.

Chapter 6 Problem Solver

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