The printer does not print when the computer sends data.

Cause

What to do

 

 

The printer is paused.

Press the Offline button to turn off the

 

Power light.

The interface cable is not plugged in securely.

Check that both ends of the cable between the printer and the computer are plugged in securely. If the cable is connected correctly, run a self-test as described in “Printing a Self-Test” on page 102.

Your interface cable does not

Use an interface cable that meets the

meet the printer and/or

requirements of both the printer and

computer specifications.

computer. See “Electronic” on page 150

 

and your computer documentation.

 

 

Your software is not properly

Select your printer from the Windows

set up for your printer.

desktop or in your application. If

 

necessary, install or reinstall the printer

 

driver software. For the information on

 

installing the software, see “Installing

 

the Printer Software” on page 13.

The printer makes noise, but nothing prints or printing stops abruptly.

Cause

What to do

 

 

The ribbon has too much slack, the ribbon has come loose, or the ribbon cartridge is not installed properly.

Remove any slack in the ribbon by turning the ribbon-tightening knob, or reinstall the ribbon cartridge as described in the section under “Replacing the ribbon cartridge” on page 132.

Chapter 6 Problem Solver

110