3.Turn on the printer while pressing the F1/Eject button. The printer is in the paper removing mode and ready to start feed operations. See the table below to find out how the F1/Eject and F2 buttons work in this mode and execute the appropriate operation.

Button

Press

Hold for a few seconds

 

 

 

F1/Eject

Feeds paper forward a few

Eject paper forward.

 

lines every time you press it.

 

 

 

 

F2

Feeds paper backward a

Eject paper backward.

 

few lines every time you

 

 

press it.

 

 

 

 

If you can clear the paper jam, turn off the printer, move the upper mechanism to its original position by pulling the release lever, and then close the printer cover to finish the operation. If you cannot clear the paper jam with this function, stop the operation and contact your dealer.

cCaution:

Make sure that you move the upper mechanism by pulling the release lever. Do not pull the mechanism by hand. It may damage the printer.

Contacting Customer Support

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

Customer support will be able to help you much more quickly if you give them the following information:

Chapter 6 Problem Solver

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