Correcting USB Problems

If you are having difficulty using your printer with a USB connection, read the information in this section.

Make sure that your computer is a Windows XP, Me, 98, or 2000 pre-installed model

Your computer must be a Windows XP, Me, 98, or 2000 pre-installed model. You may not be able to install or run the USB printer driver on a computer which is not equipped with a USB port or which has been upgraded from Windows 95 to Windows XP, Me, 98, or 2000.

For details about your computer, contact your dealer.

Make sure that EPSON USB Printer Devices appears on the Device Manager menu (for Windows Me and 98 only)

If you canceled the plug-and-play driver installation before the procedure was complete, either the USB printer device driver or the printer driver may be incorrectly installed.

Follow these steps to check the installation and reinstall the drivers:

1.Turn the printer on, and plug the USB cable into the printer and the computer.

2.Right-click the My Computer icon on your desktop, then click Properties.

3.Click the Device Manager tab.

Chapter 6 Problem Solver

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