To speak to a technical support representative, dial:

(562)276-4322(U.S.), or (905) 709-2170(Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

Before you call, please have the following information ready:

❏Product name

❏Product serial number (located on the back of the printer)

❏Proof of purchase (such as a store receipt) and date of purchase

❏Computer configuration

❏Description of the problem

Note:

For help using any other software on your system, see the documentation for that software for technical support information.

You can purchase ribbon cartridges, paper, manuals, and accessories from the Epson Store at (800) 873-7766or visit http://www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766for dealer referral.

For users in Australia

Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information:

Chapter 6 Problem Solver

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