Information, Intrusion, Least Cost Routing, Mailbox | Ericsson 4422

Glossary

Information

Internal callers are informed about absence and time of return. External callers are diverted to the operator, where the same information is available. Information can be of two kinds:

•Pre-programmed text information.

•Voice information.

Intrusion

To intrude on an ongoing call when a requested extension is busy. See section “Outgoing Calls” on page 28.

Least Cost Routing

A function that automatically selects the cheapest way to connect your external call (not necessarily the shortest distance).

Mailbox

The mailbox system controls the messages that are left for or sent by you when you are absent. See section “Mailbox System” on page 55.

Message

A message can be sent to any extension. This is useful when you receive the busy tone or get no answer. There are two kinds of message:

•Call Me message.

•Voice message.

See section “Send Message” on page 43.

Mute

To switch the microphone temporarily off. See section “During Calls” on page 37.

Password (System)

A four-digit code needed to e.g. retrieve messages from the mailbox system or to enter the DISA system. You can set your own Password. See section “Change Password” on page 62.

PBX

Private Branch Exchange. Your telephone switching system (e.g. BusinessPhone 250).

Pre-defined text Pre-programmed absence information. See section “Absence Information” on page 51.

SOS calls

SOS calls can be made even if the user is logged off.

See section “Option 1 - SOS call function is enabled:” on page 22.

Third party

A third connection (person), which can be included in an ongoing two person conversation. The connection can be internal or external.

See section “During Calls” on page 37.

Tie line

An external line from the private network.

Transfer

During an internal or external ongoing call you can make an inquiry and then transfer the call to another party (internal or external).

See section “During Calls” on page 37 and “Useful Hints” on page 107.

Trunk line

A trunk line is the same as an external line. Can be either digital, analog or IP based.

BusinessPhone – Ericsson Dialog 4422 IP Office

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Ericsson 4422 manual Information, Intrusion, Least Cost Routing, Mailbox, Password System, Third party, Tie line, Transfer

Contents

Cover Page Graphic User Guide EN/LZTBS 180 344 R2A Ericsson Enterprise AB Table of Contents Welcome Copyright WarrantyDeclaration of Conformity Read these safety instructions before use Safety instructionsImportant User Information Disposal of the product Description Volume control keys / Navigation keys SettingsDisplay Programmable keys Headset key Power adapter connectionClear key / Exit key / Log off key Loudspeaker Handset with hearing aid function Hidden key functions Lamp Indications Display Information Display symbols Menu Structure Tones & Signals Press simultaneously for at least one second to reset Reset the phoneStart the Phone Log On/Off Phone Connect the phone to the local network Start the Phone Startup procedure Enter your password LAN access control network authenticationEnter your user identity Press Display shows Startup procedure Press to update the software =Yes Update softwarePress to use the current version of the software =No Log on Option 1 SOS call function is disabledPress to log on Dial your extension number Option 1 SOS call function is enabled Press to confirm Option Entering letters and numbers Press to switch between upper and lower casePress to correct a wrong entry Press to log off Log offPress to confirm within four seconds Answer Calls Incoming CallsHandsfree Answer a second call To another extension Call pick-up Make Calls Outgoing CallsOr í Line ÔÖ or Â Lift the handset when you are called back Replace the handset or press to finish the procedureLast External Number Redial Automatic Callback Diverted Extension Busy ExtensionCamp-on Intrusion Common Abbreviated Numbers Abbreviated NumbersDial-by-Name Enter the Common Abbreviated Number Program Individual Abbreviated Numbers Individual Abbreviated NumbersLift the handset and press Enter the Abbreviated Number Cancel all Individual Abbreviated Numbers Cancel one specific Individual Abbreviated NumberDial by Contacts Lift the handset Press Call List Press to access the Call ListScroll through the list Call a list entry Press to remove the shown entry from the Call List Remove a list entry During Calls Press to switch the loudspeaker on or offGroup Listening From handset to handsfree Press to switch the loudspeaker onFrom handsfree to handset Press to end the call Inquiry MuteRefer back Transfer to a busy extension TransferCallback Press Enter the number of the third party Conference Call WaitingPress the flashing Line key Replace the handset to leave the conference Common Hold Individual HoldPress the Line key Press again to retake the call that has been put on hold Callback message Send MessageVoice message Press to send Diversion when your extension is busy Diversion when there is no answerCall Forwarding Cancel diversion Diversion when your extension is not activeFixed Diversion Activate Fixed Diversion Press to cancel the diversion Cancel Internal DiversionIndividual Diversion Program and activate Internal Diversion Program and activate External Diversion Cancel External Diversion Re-activate External Diversion 22*# Follow-me Cancel Follow-meActivate Follow-me Press Enter your own extension number Press Enter extension number Bypass Call Forwarding Pre-defined texts Absence InformationVoice information Pre-defined texts Enter InformationEnter Info Code Enter Completing Info from the table below Press to enter the information Press Enter code Enter month and day Voice information Save Change InformationUse saved information Erase information Activate the Mailbox Mailbox SystemPress Enter the number of the mailbox system Deactivate the Mailbox Access the mailbox from any other extension Access the MailboxEnter the directory number of the mailbox system Enter the public number of your company Listen to your Messages Access the mailbox Forward a Voice Message Change your Personal Greeting Outcall External Notification Send Messages via your MailboxSelect to record and send messages Select to set up outcall notification Change the password via your mailbox Change PasswordChange the password via the telephone Record message Dictaphone FunctionLift the handset Press and record your message Key system Group FeaturesAnswer an external call Make an external call Traffic situation Supervision/Telephone AttendancePick-up calls for the group Call a group-member Common Bell Group Call-pick-upGroup Hunting Lift the handset Enter the group Call-pick-up code Log Press Press to finish the procedureAnswer calls Press Enter the hunt group number Log out Íz# Tandem Configuration Other Useful FeaturesTo activate the Tandem configuration Press to log on the secondary telephone Reminder To deactivate the Tandem configurationPress to finish programming Press to cancel all settings Press to finish the procedure Cancel ReminderDoorphone Answering Doorphone calls Direct Inward System Access Disa Dtmf Tones Account NumberVerified or own Account Number Press Enter Account Number and press Use Least Cost Routing Least Cost RoutingCalling Least Cost Routing Public number Press to enter the Settings menu SettingsProgrammable Keys Press a programmable key Press to select the Programmable Keys menuPress to store the entered number Press to return to the main Settings menu Press + or until the Ring Character option is selected Ring Signal Tone CharacterPress a digit to select a new character Press + or until the Time & date option is selected Time Format WW DD-MM-YYYY Date Format Press + or until the desired format is selected Press + or until the Date Format option is selectedPress to store the selected date format Press + or until the Time option is selected Set the Time Press + or until the Date option is selected Set the Date Press + or until the Language option is selected Language Press + or until the Display Contrast option is selected Display contrast Change the function of the option unit Option unitPress Press + or until the Option unit menu is selected Press to change the volume Handset and Loudspeaker VolumeHearing aid compatibility and hearing level Press + or until the Hearing Level option is Mute Ring Signal Ring Signal VolumePress to suppress the ring signal Press to switch off the ring signal Network SettingsSilent Ringing Austria, Belgium Key panel Accessories Make calls Headset optionalFrom headset to handset Headset with Group Listening From handset to headsetFrom headset to monitoring From monitoring to headset Press and hold for at least 4 seconds Headset Preset Pull-out Leaf optional Headset volume Add Microsoft Outlook Contacts Install My Dialog 4000 ContactsMy Dialog 4000 Contacts Exit My Dialog 4000 Contacts Add Microsoft Outlook contacts Web Server Web Server Read Out the IP-AddressPress + or until the Network option is selected Enter the web server password Access the Web ServerHttp//XXX.XXX.XXX.XXX Web browser shows Log on Click See chapter Access the Web Server on Access the web serverColumn Add to Contacts Click Write the name and number Click to save the name and the number to Contacts Name Click Select one of the options belowDelete call list Click Change web server password SettingsChange*******password Log off Click Enter the new password Settings Programmable Keys Current level is shown in bold characters Settings sub-menu will be displayedDialog 4422 v phone only Current tone character is displayed Connections Between External Lines Useful Hints Glossary Information Password SystemIntrusion Least Cost Routing Install Cables InstallationChange cables Install Stands and Adapt Telephone Install card Install key panel optional Stand positioning Install card Remove the protective film from the guiding rails Install Pull-out Leaf optionalInsert the pull-out leaf 116 Wall Mounting Mount screws according to measures and attach the phone Placing the Telephone Cleaning the Telephone Fault Check List Troubleshooting 120 Index BusinessPhone Ericsson Dialog 4422 IP Office 121 122 BusinessPhone Ericsson Dialog 4422 IP Office 123 124 BusinessPhone Ericsson Dialog 4422 IP Office 125 126 BusinessPhone Ericsson Dialog 4422 IP Office 127