Welcome | Ericsson 4422 guide

Welcome

Welcome

Welcome to the User Guide for the Dialog 4422 IP Office in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250.

The features described in this User Guide are related to version 8.0 or higher of the BusinessPhone Communication Platform. Some might not work in earlier versions of the system and/or might be protected by a hardware dongle that has to be bought separately.

The User Guide describes the facilities of the BusinessPhone Communication Platform and the Ericsson Dialog 4422 IP Office with a default programming. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.

Note: The Ericsson Dialog 4422 phone exists in two versions, i.e. version 1 and version 2. Underneath the telephone, version 1 is marked DBC 422 01 and version 2 is marked DBC 422 02. Check to see which version you are using.

The latest version of this User Guide can also be downloaded from:

http://www.ericsson.com/enterprise/

Note: Dialog 4422 IP Office is an IP telephone conforming to the H.323 standard, i.e. it can only be used with a local area network (LAN) that supports this type of telephone.

The Dialog 4422 IP Office supports the Dynamic Host Configuration Protocol (DHCP) for determination of IP addresses. If DHCP is not supported by the LAN, please contact your system administrator.

4	BusinessPhone – Ericsson Dialog 4422 IP Office

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Ericsson 4422 manual Welcome

Contents

User Guide Cover Page Graphic EN/LZTBS 180 344 R2A Ericsson Enterprise AB Table of Contents Welcome Copyright WarrantyDeclaration of Conformity Read these safety instructions before use Safety instructionsImportant User Information Disposal of the product Description Settings Volume control keys / Navigation keysDisplay Programmable keys Power adapter connection Headset keyClear key / Exit key / Log off key Loudspeaker Handset with hearing aid function Lamp Indications Hidden key functions Display Information Display symbols Menu Structure Tones & Signals Reset the phone Press simultaneously for at least one second to resetStart the Phone Log On/Off Phone Start the Phone Startup procedure Connect the phone to the local network LAN access control network authentication Enter your passwordEnter your user identity Press Startup procedure Display shows Press to update the software =Yes Update softwarePress to use the current version of the software =No Option 1 SOS call function is disabled Log onPress to log on Dial your extension number Option 1 SOS call function is enabled Option Press to confirm Entering letters and numbers Press to switch between upper and lower casePress to correct a wrong entry Press to log off Log offPress to confirm within four seconds Answer Calls Incoming CallsHandsfree To another extension Call pick-up Answer a second call Make Calls Outgoing CallsOr í Line ÔÖ or Â Replace the handset or press to finish the procedure Lift the handset when you are called backLast External Number Redial Automatic Callback Busy Extension Diverted ExtensionCamp-on Intrusion Abbreviated Numbers Common Abbreviated NumbersDial-by-Name Enter the Common Abbreviated Number Program Individual Abbreviated Numbers Individual Abbreviated NumbersLift the handset and press Enter the Abbreviated Number Cancel one specific Individual Abbreviated Number Cancel all Individual Abbreviated NumbersDial by Contacts Lift the handset Press Press to access the Call List Call ListScroll through the list Call a list entry Remove a list entry Press to remove the shown entry from the Call List During Calls Press to switch the loudspeaker on or offGroup Listening Press to switch the loudspeaker on From handset to handsfreeFrom handsfree to handset Press to end the call Inquiry MuteRefer back Transfer Transfer to a busy extensionCallback Press Enter the number of the third party Call Waiting ConferencePress the flashing Line key Replace the handset to leave the conference Individual Hold Common HoldPress the Line key Press again to retake the call that has been put on hold Send Message Callback messageVoice message Press to send Diversion when your extension is busy Diversion when there is no answerCall Forwarding Diversion when your extension is not active Cancel diversionFixed Diversion Activate Fixed Diversion Cancel Internal Diversion Press to cancel the diversionIndividual Diversion Program and activate Internal Diversion Cancel External Diversion Program and activate External Diversion 22*# Re-activate External Diversion Cancel Follow-me Follow-meActivate Follow-me Press Enter your own extension number Bypass Call Forwarding Press Enter extension number Pre-defined texts Absence InformationVoice information Enter Information Pre-defined textsEnter Info Code Enter Completing Info from the table below Press to enter the information Voice information Press Enter code Enter month and day Change Information SaveUse saved information Erase information Activate the Mailbox Mailbox SystemPress Enter the number of the mailbox system Deactivate the Mailbox Access the Mailbox Access the mailbox from any other extensionEnter the directory number of the mailbox system Enter the public number of your company Access the mailbox Listen to your Messages Change your Personal Greeting Forward a Voice Message Outcall External Notification Send Messages via your MailboxSelect to record and send messages Select to set up outcall notification Change the password via your mailbox Change PasswordChange the password via the telephone Record message Dictaphone FunctionLift the handset Press and record your message Group Features Key systemAnswer an external call Make an external call Supervision/Telephone Attendance Traffic situationPick-up calls for the group Call a group-member Group Call-pick-up Common BellGroup Hunting Lift the handset Enter the group Call-pick-up code Press Press to finish the procedure LogAnswer calls Press Enter the hunt group number Íz# Log out Other Useful Features Tandem ConfigurationTo activate the Tandem configuration Press to log on the secondary telephone Reminder To deactivate the Tandem configurationPress to finish programming Cancel Reminder Press to cancel all settings Press to finish the procedureDoorphone Answering Doorphone calls Direct Inward System Access Disa Account Number Dtmf TonesVerified or own Account Number Press Enter Account Number and press Least Cost Routing Use Least Cost RoutingCalling Least Cost Routing Public number Press to enter the Settings menu SettingsProgrammable Keys Press a programmable key Press to select the Programmable Keys menuPress to store the entered number Press to return to the main Settings menu Press + or until the Ring Character option is selected Ring Signal Tone CharacterPress a digit to select a new character Time Format Press + or until the Time & date option is selected Date Format WW DD-MM-YYYY Press + or until the desired format is selected Press + or until the Date Format option is selectedPress to store the selected date format Set the Time Press + or until the Time option is selected Set the Date Press + or until the Date option is selected Language Press + or until the Language option is selected Display contrast Press + or until the Display Contrast option is selected Change the function of the option unit Option unitPress Press + or until the Option unit menu is selected Handset and Loudspeaker Volume Press to change the volumeHearing aid compatibility and hearing level Press + or until the Hearing Level option is Mute Ring Signal Ring Signal VolumePress to suppress the ring signal Press to switch off the ring signal Network SettingsSilent Ringing Austria, Belgium Accessories Key panel Make calls Headset optionalFrom headset to handset From handset to headset Headset with Group ListeningFrom headset to monitoring From monitoring to headset Headset Preset Press and hold for at least 4 seconds Headset volume Pull-out Leaf optional Add Microsoft Outlook Contacts Install My Dialog 4000 ContactsMy Dialog 4000 Contacts Add Microsoft Outlook contacts Exit My Dialog 4000 Contacts Web Server Web Server Read Out the IP-AddressPress + or until the Network option is selected Access the Web Server Enter the web server passwordHttp//XXX.XXX.XXX.XXX Web browser shows Log on Click Access the web server See chapter Access the Web Server onColumn Add to Contacts Click Write the name and number Click to save the name and the number to Contacts Name Click Select one of the options belowDelete call list Click Settings Change web server passwordChange*******password Log off Click Enter the new password Settings Programmable Keys Settings sub-menu will be displayed Current level is shown in bold charactersDialog 4422 v phone only Current tone character is displayed Useful Hints Connections Between External Lines Glossary Password System InformationIntrusion Least Cost Routing Install Cables InstallationChange cables Install Stands and Adapt Telephone Install card Install key panel optional Stand positioning Install card Remove the protective film from the guiding rails Install Pull-out Leaf optionalInsert the pull-out leaf Wall Mounting 116 Mount screws according to measures and attach the phone Cleaning the Telephone Placing the Telephone Troubleshooting Fault Check List Index 120 BusinessPhone Ericsson Dialog 4422 IP Office 121 122 BusinessPhone Ericsson Dialog 4422 IP Office 123 124 BusinessPhone Ericsson Dialog 4422 IP Office 125 126 BusinessPhone Ericsson Dialog 4422 IP Office 127