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Extron electronic manual Starting the Program, IPI 100 and IPI 200 Series HelpDesk Software

Models: IPI 200 IPI 100

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Starting the Program

Click the desktop icon (or use Windows Explorer or the Start menu to navigate to the IPI folder).

The program opens with the Getting Started pop-up screen displayed:

Use the scrollbar to find basic information about:

•Log-in as User

•Log-in as a HelpDesk Administrator

•Change the Password

•Set Up Intercom-equipped Extron Devices To close the pop-up window, click OK.

IPI 100 and IPI 200 Series • HelpDesk Software

5-3

Page 37

Image 37

Extron electronic manual Starting the Program, IPI 100 and IPI 200 Series HelpDesk Software

Contents

ADMIN MediaLink IP Intercom InterfacesADMIN IPI 100 and IPI 200 SeriesSafety Instructions English PrecautionsConsignes de Sécurité Français Sicherheitsanleitungen DeutschFCC Class A Notice Page Setting the IP address using Global Configurator Table of ContentsSetting the IP address using embedded Web pages IPI 100 and IPI 200 Series Table of ContentsAppendix A Specifications, Part Numbers, Accessories Table of Contents, cont’dii IPI 100 and IPI 200 Series Table of Contents Appendix C Mounting IPI 100 and IPI 200 Series Table of Contentsiv IPI 100 and IPI 200 Series Table of Contents Table of Contents, cont’dChapter1One About This Manual About the IP Intercom Modules FeaturesBefore you get Started IPI 100 and IPI 200 SeriesPreface Terms and symbols used in this manualAbout this Manual N A Note icon draws attention to important informationAdditional reference material About the IP Intercom ModulesIP Intercom System Frequently Asked Questions MLC 226 IP User’s Manual IP Intercom brochureSecurity features FeaturesPreface, cont’d 1-4 IPI 100 and IPI 200 Series PrefaceUL Requirements System RequirementsIPI 100 and IPI 200 Series Preface 1-6 IPI 100 and IPI 200 Series Preface Preface, cont’dIPI Rear Panel Features and Cabling MLC Audio Connection InstalllationChapter2Two Sample ApplicationsIPI Rear Panel Features and Cabling Installlation2-2 IPI 100 and IPI 200 Series Installation Powerconnected to local, powered speakers or to any audio or paging system a 12 VDC, 1 A power supply includedIPI 100 and IPI 200 Series Installation N Items C to E apply only to the IPI 201 and IPI 204 modelsMLC Audio Connection Installlation, cont’dN The volume for this audio output can be adjusted via software only 2-4 IPI 100 and IPI 200 Series InstallationSingle PC to panel Sample ApplicationsIPI 100 and IPI 200 Series Installation TCP/IPInstalllation, cont’d Multiple PCs to panel2-6 IPI 100 and IPI 200 Series Installation TCP/IPIPI 100 and IPI 200 Series Installation Panel-to-panel modeTCP/IP Installlation, cont’d Server mode2-8 IPI 100 and IPI 200 Series Installation TCP/IP NetworkIPI 100 and IPI 200 Series Installation Intercom with amplifier2-10 IPI 100 and IPI 200 Series Installation Installlation, cont’dChapter3Three Front Panel Features and Operation Button OperationOperation IPI 100 and IPI 200 SeriesOperation Front Panel Features and Operationdifferent locations 3-2 IPI 100 and IPI 200 Series OperationPush to talk operation Button OperationIndication lighting\⤀ Button Color3-4 IPI 100 and IPI 200 Series Operation OperationBefore you Begin Setting the IP Address by Global Configurator Initial ConfigurationSetting the IP Address Using Embedded Web Pages Setting the IP Address Using the ARP CommandBefore you Begin Initial Configuration4-2 IPI 100 and IPI 200 Series Initial Configuration Click the Auto Configure IP Address checkbox Setting the IP address using Global ConfiguratorIPI 100 and IPI 200 Series Initial Configuration Setting the IP address using embedded Web pages Initial Configuration, cont’dClick the Configuration tab 4-4 IPI 100 and IPI 200 Series Initial Configuration10. Click the Submit button IPI 100 and IPI 200 Series Initial ConfigurationInitial Configuration, cont’d Setting the IP address using the ARP commandStart All Programs Accessories Command Prompt 4-6 IPI 100 and IPI 200 Series Initial ConfigurationConfiguring the IPI Intercom System Installing the Software Starting the ProgramChapter5Five HelpDesk SoftwareHelpDesk Software Installling the SoftwareIntroduction to the Software IP Intercom Best Installation PracticesIPI 100 and IPI 200 Series HelpDesk Software Starting the Program5-4 IPI 100 and IPI 200 Series HelpDesk Software HelpDesk Software, cont’dBasic Configuration Configuring the IP Intercom SystemUsing the Configuration Utility IPI 100 and IPI 200 Series HelpDesk SoftwareImporting a GC2/GCZ file HelpDesk Software, cont’d1. Select Import GC2/GCZ List Recommended from the drop-down menu Entering an IP address manualllyN The computer only scans the local subnet for available intercoms Scanning the local subnetIPI 100 and IPI 200 Series HelpDesk Software HelpDesk Software, cont’d Configuring an IP device with the configuration utility5-8 IPI 100 and IPI 200 Series HelpDesk Software IPI 100 and IPI 200 Series HelpDesk Software Talk mode3. Speak into the headset’s microphone. The Local HelpDesk Software, cont’d Listen mode5-10 IPI 100 and IPI 200 Series HelpDesk Software mode see step 4 of Talk Mode on page 5-9. or Group announcementIPI 100 and IPI 200 Series HelpDesk Software Changing the default .wav file for intercom events Loading a pre-recorded .wav fileHelpDesk Software, cont’d Audio tabSetting up a peer-to-peer network Calll forwardingIPI 100 and IPI 200 Series HelpDesk Software Setting up one PC as a server 4. None of the PCs can be set to Server ModeHelpDesk Software, cont’d 2. All intercoms must be linked to the server’s IP addressIPI 100 and IPI 200 Series HelpDesk Software 5. The server PC must be set to Server Mode5-16 IPI 100 and IPI 200 Series HelpDesk Software HelpDesk Software, cont’dSpecifications - IPI 100 Series Included Parts IPI 100 Series\⤀ Specifications, Part Numbers AccessoriesAccessories IPI 100 Series\⤀ Specifications - IPI 200 Series Included Parts IPI 200 Series\⤀ Accessories IPI 200 Series\⤀Specifications - IPI 100 Series Specifications, Part Numbers, AccessoriesAudio- IPI 101, IPI 104 and MLC 226 IP Audio input- IPIIncluded Parts IPI 100 Series\⤀ Accessories IPI 100 Series\⤀N Specifications are subject to change without notice AccessoriesSpecifications - IPI 200 Series Specifications, Part Numbers, Accessories, cont’dAudio Audio inputGeneral IPI 100 and IPI 200 Series Specifications, Part Numbers, AccessoriesExtron IPI 204 RearN Specifications are subject to change without notice Specifications, Part Numbers, Accessories, cont’dN All nominal levels are at ±10% 3.5” 2.8” 2.8 1.85”Included Parts IPI 200 Series\⤀ Accessories IPI 200 Series\⤀IPI 100 and IPI 200 Series Specifications, Part Numbers, Accessories Series Installation InstructionsSpecifications, Part Numbers, Accessories, cont’d Command/Response table for SIS commands Introduction to SIS Symbols used in this manual Error messagesAppendixBB SIS Programming and ControlHost-to-IPI Communications SIS Programming and ControlIPI-initiated Messages LAN port defaultsError responses Password informationError response references IPI 100 and IPI 200 Series SIS Programming and ControlUsing the command/response table Commands and ReponsesSIS Programming and Control, cont’d B-4 IPI 100 and IPI 200 Series SIS Programming and ControlTelnet Symbol definitionsWeb Browser IPI 100 and IPI 200 Series SIS Programming and ControlX1# = Local date and time format SIS Programming and Control, cont’dExample 01/18/05-105400 Example Tue, 18 Jan 2005N This could be as large as 10 digits X7! =IPI 100 and IPI 200 Series SIS Programming and Control Command Command/response table for SIS commandsStatus commands SIS Programming and Control, cont’dASCII Telnet\⤀ CommandURL Encoded ResponseSIS Programming and Control, cont’d IP setup commandsE CX SIS Programming and Control, cont’d Password and security settingsASCII Telnet\⤀ CommandURL Encoded ResponseDirectory commands CommandSIS Programming and Control, cont’d ASCII Telnet\⤀File handling commands CommandASCII Telnet\⤀ URL EncodedSIS Programming and Control, cont’d CommandASCII Telnet\⤀ URL EncodedReset zap\⤀/Erase Commands CommandASCII Telnet\⤀ URL EncodedB-18 IPI 100 and IPI 200 Series SIS Programming and Control SIS Programming and Control, cont’dMounting AppendixCCMounting the IPI 100 Series Mounting the IPI 200 Series IPI 100 and IPI 200 SeriesMounting the IPI 100 Series MountingC-2 IPI 100 and IPI 200 Series Mounting IPI 100 and IPI 200 Series Mounting Mounting the IPI 200 SeriesC-4 IPI 100 and IPI 200 Series Mounting Mounting, cont’dButton Labels Installing or Replacing Button LabelsIPI 100 and IPI 200 SeriesDAppendix D Installling the Button-Label Generator software Installling or Replacing Button LabelsButton Labels Button Label Generator softwareIPI 100 and IPI 200 Series Button Labels Using the Button-Label Generator softwareButton Labels Installling Button LabelsTEXT D-4 IPI 100 and IPI 200 Series Button LabelsUSA, Canada, South America Extron Warrantyand Central America Europe, Africa, and the Middle EastFor the IPI 100 Series models Quick Installation ChecklistFor the IPI 200 Series models For all models