HelpDesk Software, cont’d | Extron electronic IPI 100, IPI 200

HelpDesk Software, cont’d

e.Exit and restart the program. When the program restarts, the window will have changed:

5-16 IPI 100 and IPI 200 Series • HelpDesk Software

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Extron electronic IPI 100, IPI 200 manual HelpDesk Software, cont’d

Contents

MediaLink IP Intercom Interfaces Push to Talk Consignes de Sécurité Français PrecautionsSafety Instructions English Sicherheitsanleitungen Deutsch FCC Class a Notice Page Table of Contents Table of Contents, cont’d IPI 100 and IPI 200 Series Table of Contents Iii Iv IPI 100 and IPI 200 Series Table of Contents One Before you get Started About this Manual Terms and symbols used in this manualPreface IPI 101 AAP IPI 104 AAP IPI 201 Series IPI 204 Series About the IP Intercom Modules Additional reference material LED indicator to show when the room is being monitored FeaturesSecurity features System Requirements UL Requirements Preface, cont’d Installlation Two MLC 226 IP’s rear panel, as shown in the following figure InstalllationIPI 100 and IPI 200 Series Installation Connector MLC 226 IP AAP or a mounting frame Installlation, cont’d MLC Audio Connection Sample Applications Single PC to panel Multiple PCs to panel Network Panel-to-panel mode Server mode Intercom with amplifier MPA Installlation, cont’d Three Operation IPI 100 and IPI 200 Series Operation Front Panel Features and OperationOperation Indication lighting\⤀ Button OperationPush to talk operation Button Color Indication Operation Initial Configuration Four Before you Begin Initial ConfigurationIPI 100 and IPI 200 Series Initial Configuration IPI 200 Series intercom unit must be Setting the IP address using Global ConfiguratorAt its factory default IP address Advanced button name changes to Basic Intercom unit’s embedded Web page is displayed Setting the IP address using embedded Web pagesOpen a Web browser on the local PC Return to the TCP/IP Properties dialog box on the PC Setting the IP address using the ARP command Arp s IP address MAC address Five HelpDesk Software Introduction to the Software Installling the SoftwareHelpDesk Software IPI 100 and IPI 200 Series HelpDesk Software Log-in as User Log-in as a HelpDesk Administrator Starting the Program HelpDesk Software, cont’d Using the Configuration Utility Configuring the IP Intercom SystemBasic Configuration Use the drop-down menu to select the appropriate option Entering an IP address manuallly Importing a GC2/GCZ fileClick Import. a Windows Open dialog box opens Select Manually by IP Address from the drop-down menu Scanning the local subnet Configuring an IP device with the configuration utility Talk mode Listen mode Start speaking. While Group announcement Select an available group or All Intercoms To load a pre-recorded file Loading a pre-recorded .wav fileChanging the default .wav file for intercom events Setting up a peer-to-peer network Calll forwarding All HelpDesks must be linked to the Server PC None of the PCs can be set to Server ModeSetting up one PC as a server Server PC must be set to Server Mode HelpDesk Software, cont’d Specifications, Part Numbers Accessories Specifications, Part Numbers, Accessories Specifications IPI 100 Series Included Parts IPI 100 Series\⤀ Accessories IPI 100 Series\⤀Accessories Part number Included parts Replacement Part number Specifications, Part Numbers, Accessories, cont’d Specifications IPI 200 Series Extron Lbs 0.2 kg Amplifiers, cable, miscelllany Part number Accessories IPI 200 Series\⤀Included Parts IPI 200 Series\⤀ Specifications, Part Numbers, Accessories, cont’d AppendixBB SIS Programming and Control IPI-initiated Messages SIS Programming and ControlHost-to-IPI Communications IPI 100 and IPI 200 Series SIS Programming and Control Error response references Password informationError responses Commands and Reponses Using the command/response table Telnet Web Browser Symbol definitions= On/off status 0 = off / disable 1 = on /enable = Escape key hex 1B Use W instead of Esc for Web browsers X4! = X4 = = on, disable/lock the front panel X7! = +X20 Command/response table for SIS commandsX20 X1! X1! X1! Command Ascii Telnet\⤀ URL Encoded ResponseX1! C X1! X1@ or X1@ CN Ipn X1@ IpnX4 X4 X1$ X3$ X1$ CI X1* Bmd X6$,X1$ X2@ X6$,X1$ EB X6$ EB X5@ or X3# CU IpuX4! CK Pvl X5@ Directory commands Stream Files via Telnet or RS-232 IPI 100 and IPI 200 Series SIS Programming and Control B-15 File handling commandsStream Files via Port 1AE 0AE Reset zap\⤀/Erase Commands IPI 100 and IPI 200 Series SIS Programming and Control B-17 SIS Programming and Control, cont’d AppendixCC Mounting IPI 100 and IPI 200 Series Mounting MountingMounting the IPI 100 Series Mounting the IPI 200 Series Mounting, cont’d Button Labels IPI 100 and IPI 200 SeriesDAppendix D Button Labels Installling or Replacing Button LabelsInstallling the Button-Label Generator software Button Label Generator software Using the Button-Label Generator software Installling Button Labels Text Extron Warranty Quick Installation Checklist