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Fujitsu C-4120 manual Your system has crashed

Models: C-4120

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S e c t i o n F i v e

Problem

Possible Cause

Possible Solution

You have connected an external keyboard or a mouse and it seems to be locking up the system.

Memory Problems

Your power on screen or Main menu of the BIOS setup utility information does not show the correct amount of installed memory.

Modem Problems

1.Your operating system software is not setup with the correct software driver for that device.

2.Your system has crashed.

1.Your memory upgrade module is not properly installed.

2.You have a memory failure.

1.Check your device and operating system documentation and activate the proper driver.

2.Restart your system using the reset button on the rear panel.

1.Remove and re-install your memory upgrade module. (See Memory Upgrade Module on pages 54-57.)

2.Make sure display of error messages is enabled (See Boot Options Submenu in the BIOS guide. See page 44 for more information.) and check for Power On Self Test (POST) messages. (See pages 80-82 for possible messages and their meanings.)

Messages about modem operation.

1. Messages about modem operation are	1. See your application software documenta-
generated by whichever modem application	tion for additional information.
is in use.

66

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Fujitsu C-4120 manual Your system has crashed

Contents

COPYRIGHT FCC NOTICES C A U T I O NNotice to Users of Radios and Television Reorient or relocate the receiving antennaNotice to Users of the Canadian Telephone Network DOC INDUSTRY CANADA NOTICESNotice to Users of Radios and Television Le code d’arrangement de connexion de cet équipement est CA11A C A U T I O NAvis Aux Utilisateurs Du Réseau Téléphonique Canadien A V E R T I S S E M E N T UL NOTICE FOR AUTHORIZED REPAIR TECHNICIANS ONLYBlack & White of Cover to come T a b l e o f C o n t e n t s USING YOUR LIFEBOOK C SERIES FROM FUJITSU USER INSTALLABLE FEATURESSETTING UP YOUR LIFEBOOK C SERIES FROM FUJITSU SECTION ONEAPPENDICES SPECIFICATIONS & GLOSSARY TROUBLESHOOTINGCARE AND MAINTENANCE SECTION FIVET a b l e o f C o n t e n t s P r e f a c e L i f e B o o k C S e r i e s f r o m F u j i t s uPREFACE CONVENTIONS USED IN THE GUIDEP O I N T C A U T I O NThird Party Options and Accessories L i f e B o o k C S e r i e s f r o m F u j i t s u PrefaceL i f e B o o k C S e r i e s f r o m F u j i t s u Figure P-1 LifeBook C Series with Samples of Fujitsu andP r e f a c e viiiSetting Up Your LifeBook C Series Unpacking Overview of LifeBook C Series FeaturesS e c t i o n O n e Component Identiﬁcation Top and Front ComponentsSETTING UP YOUR LIFEBOOK C SERIES FROM FUJITSU Section OneUNPACKING OVERVIEW OF LIFEBOOK C SERIES FEATURES C A U T I O NC A U T I O N C A U T I O NP O I N T Built-in Pioneer stereo speakers Built-in mono microphoneP O I N T COMPONENT IDENTIFICATION Closed Cover Switch Status Indicator Panel Built-in MicrophonePower and Suspend/Resume Button S e t t i n g U p Y o u r L i f e B o o k C S e r i e sStatus Indicator Panel Wireless IR Mouse ReceiverClosed Cover Switch TOP AND FRONT COMPONENTSAnti-theft Lock Slot Power SwitchLEFT-SIDE PANEL COMPONENTS Volume Control RIGHT-SIDE PANEL COMPONENTSPC Card Slots Headphone JackDC Power Jack REAR PANEL COMPONENTSModem RJ-11 Jack PS/2 PortMain Unit and Conﬁguration Label Lithium ion Battery BayBOTTOM COMPONENTS Power Sources Display Panel Starting your LifeBook for the First Time Power OffS e c t i o n T w o Starting Your LifeBook C Series from FujitsuPOWER SOURCES Connecting the Power AdaptersSECTION TWO STARTING YOUR LIFEBOOK C SERIES FROM FUJITSUAdjusting the Brightness Power OnDISPLAY PANEL STARTING YOUR LIFEBOOK FOR THE FIRST TIMEFigure 2-3 Power On Booting the System with Windows 98 Second EditionGetting Started Final Settings RegistrationOnce you have setup your LifeBook to dial out, Windows 98 SE will make a free telephone call which will test these settings. If the call is unsuccessful, you will be returned to the phone settings page where you may try to ﬁx them at this time. If you are unable to ﬁx the settings please contact Fujitsu PC Service and Support. See page 17. If you would simply like to move on, and register your LifeBook at a later time, simply click on skip and you will go directly to the condition of use page P O I N TREGISTERING YOUR LIFEBOOK What are the beneﬁts of registering?How do I register? P O I N TPOWER OFF LEARNING ABOUT YOUR OPERATING SYSTEM AND APPLICATION SOFTWARETutorials ManualsRESTARTING THE SYSTEM P O I N TP O I N T C A U T I O NUsing Your LifeBook C Series from Fujitsu S e c t i o n T h r e eSTATUS INDICATOR PANEL Power IndicatorUSING YOUR LIFEBOOK C SERIES FROM FUJITSU Figure 3-1 Status Indicator PanelAC Adapter Indicator Battery IndicatorC A U T I O N C A U T I O NDVD/CD-ROM Drive Access Indicator Hard Drive Access IndicatorTo disable the DVD/CD automatic insertion function P O I N TBATTERY Floppy Disk Drive Access IndicatorPC Card Access Indicators NumLk IndicatorShorted Battery Recharging the BatteryC A U T I O N C A U T I O NLow Battery State Figure 3-2 on pageC A U T I O N C A U T I O NFigure 3-3 ErgoTrac pointing device INTEGRATED ERGOTRAC POINTING DEVICEC A U T I O N Clicking Double-ClickingP O I N T P O I N TUSING THE KEYBOARD ErgoTrac Pointing Device Control AdjustmentDragging Numeric KeypadCursor Keys Function KeysFn Key P O I N TVOLUME CONTROL FLOPPY DISK DRIVEWindows Keys C A U T I O NLoading a Floppy Disk Ejecting a Floppy DiskPreparing a Floppy Disk for Use P O I N TDVD OR CD-ROM DRIVE Care of Floppy Disk Drive and DisksLoading a DVD or CD C A U T I O NP O I N T LIFEBOOK APPLICATION PANELCare of DVDs and CD-ROMs HARD DRIVE INTERNAL MODEMFormatting the Hard Drive more informationPOWER MANAGEMENT Using the Suspend/Resume FeaturesC A U T I O N C A U T I O NIndicator panel above the keyboard of your notebook. Figure 3-11. Push the Power but- ton, when your notebook is active but no Access indicators are on and release the button imme- diately. You will hear two short beeps and then your system will enter Suspend mode P O I N TC A U T I O N P O I N TStandby Mode Pressing the Power button when your system is in the On stateC A U T I O N P O I N TSave-to-Disk Mode P O I N TP O I N T C A U T I O NIdle Mode P O I N TP O I N T P O I N TVideo Timeout Hard Disk TimeoutWindows Power Management Control Panels Hardware Data Security FeaturesPRE-INSTALLED SOFTWARE LapLink ProfessionalQuicken 99 Basic McAfee VirusScanBOOT SEQUENCE Microsoft WorksMicrosoft Press Interactive Training PMSetBIOS SETUP UTILITY IDENTIFYING THE DRIVESDrive Designators P O I N TEntering the Setup Utility Resetting to Default ValuesBIOS Guide YOUR SAVE-TO-DISK FILE ALLOCATION5. Select 6. Safe mode command prompt only, then press Enter 5. Select 6. Safe mode command prompt only, then press Enter7. Type PHDISK /DELETE /FILE C A U T I O NLithium ion Battery PC Cards Parallel Port Devices Headphones Telephone Lines Mouse, Keyboard, or KeypadExternal Monitor Theft Prevention Lock Memory Upgrade Module S e c t i o n F o u rLITHIUM ION BATTERY Lithium ion BatteryWarm Swapping USER INSTALLABLE FEATURESC A U T I O N Replacing the Battery3. Press down on the battery release panel and slide it way from you Installing PC Cards in Your Notebook PC CARDSCaring for PC Cards P O I N TTo install a PC Card 4. When the PC Card is fully inserted, the eject button will pop outC A U T I O N C A U T I O NPARALLEL PORT DEVICES SERIAL PORT DEVICESUSB DEVICES MICROPHONEHEADPHONES STEREO LINE IN DEVICETELEPHONE LINES MOUSE, KEYBOARD OR KEYPADMEMORY UPGRADE MODULE To Install a Memory Upgrade ModuleTHEFT PREVENTION LOCK C A U T I O N6. Flip the keyboard away from you, and set it down on the screen C A U T I O NTo Remove a Memory Upgrade Module To Replace the original system memoryChecking the Computer Recognition of New Memory Capacity C A U T I O NDisplayed SlotS e c t i o n F o u r T r o u b l e s h o o t i n g Identifying the Problem Speciﬁc Problems Power On Self Test MessagesEmergency CD-ROM Tray Release Modem Setup and Commands Recovery CD-ROMIDENTIFYING THE PROBLEM TROUBLESHOOTINGSECTION FIVE P O I N TUser Problem Guides SPECIFIC PROBLEMSUsing PC-Doctor Possible Cause Problem Audio ProblemsDVD/CD-ROM Drive Problems Notebook fails to recognize DVD/CD-ROM continued on pages You cannot access your ﬂoppy diskYou can not access your hard drive continued 2. Your system has crashed C A U T I O N See Parallel Port Devices, Serial Port Devices or USB Devices on page1. The device is not properly installed Possible Cause Problem PC Card ProblemsPossible Solution You turn on your notebook and You turn on your notebook and nothing seems to happen continued battery. See Figures 3-1 and 3-2 on See Figures 3-1 and 3-2 on pagesSee Figures 3-1 and 3-2 on pages 20-21. If You turn on your notebook and nothingPossible Cause ProblemPossible Solution When the battery is dead there will be a beep Low Battery Suspend mode. See pagesSee Batteries on page The battery seems to discharge too quicklyThe Power button does not work Your notebook appears to change setup parameters when you start it The built-in display is blank when you turn on your notebook continued See External Monitor on page The Built-in Display does not close4. Your external monitor is not compatible with your notebook POWER ON SELF TEST MESSAGES Diskette drive A error or Diskette driveExtended RAM Failed at offset nnnn Failing Bits nnnn The hex number nnnnMonitor type does not match CMOS - Run System battery is dead - Replace and run MODEM SETUP AND COMMANDS EMERGENCY CD-ROM TRAY RELEASERECOVERY CD-ROM Restoring Your Pre-installed Software from CD-ROMP O I N T P O I N TP O I N T To Run the Emergency Recovery Program1. Insert the Emergency Recovery CD in the CD-ROM drive Device Drivers, Utilities and Read-me Files Look for and open ﬁles with the extensions .DOC and .TXTP O I N T P O I N TCaring for Your Notebook Increasing Battery Life S e c t i o n SC a r e a n d M a i n t e n a n c e Caring for Your BatteriesCARING FOR YOUR NOTEBOOK CARE AND MAINTENANCESECTION SIX Make a habit of transporting it in a suitable carrying caseP O I N T INCREASING BATTERY LIFECARING FOR YOUR BATTERIES S e c t i o n S i S p e c i f i c a t i o n s a n d G l o s s a r y Warranty LifeBook C Series General Speciﬁcations Pre-conﬁgured ModelsA p p e n d i c e s GlossaryWARRANTY LIFEBOOK C SERIES GENERAL SPECIFICATIONSPre-Installed Software APPENDICESInput/Output Connections One stereo line in jack. See Audio speciﬁcationsDisplays External Monitor Support XGA, SVGA, and VGA compatible CRT displaysPRE-CONFIGURED MODELS PowerDimensions Environmental RequirementsBIOS BootCommand GLOSSARYDefault Value ConﬁgurationData DIMMExtended Memory Floppy DiskHard drive HexadecimalMemory MIDIModem MonauralReset PixelPOST ProgramStatus Indicator SRAMStereo audio Stroke keyboardI n d e AC Adapter . . . . . . . . . . . . . . . 12 AC Adapter Indicator Index Hardware Security PasswordsI n d e LifeBook Application Panel Troubleshooting I n d e