NO LIGHT - on all charge pockets
No light means there is no AC power available for the battery charger or there is power but there are no batteries in any charging bay.
Battery Charger Help
The following is intended as an aid in determining whether the battery pack or the charger may be malfunctioning:
Issue | Cause | Solution |
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Battery pack does not fit in charging | Different manufacturer's battery | Check if the MX9 battery pack has |
pocket. | pack, or there is an object in the | Honeywell part number MX9380BATT or |
| charging pocket. | MX9381BATT (Low Temperature) on the |
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| label. If not, do not use. |
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| Remove the object from the charging |
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| pocket. |
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No battery pack in charger, but any of the | Dirt or foreign objects are in the | Unplug charger from AC supply. Remove |
LEDs are on. | charging pocket. | any dirt or foreign objects from the |
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| charging pocket. If the LEDs continue to |
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| remain ON, the charger may be defective. |
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| Return charger to an authorized |
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| Honeywell service center. |
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Charger is plugged into a live outlet, | Battery pack is not making | Push battery pack in firmly. Do not “slam” |
battery pack is inserted, but RED LED is | contact with battery charge | the battery pack into the charging pocket. |
OFF and no other LEDs are on, or all | terminals in the charging pocket. |
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LEDs are off. |
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Charger is plugged into a live outlet, | Faulty battery pack. | Replace battery pack. |
battery pack is inserted, but RED LED is |
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OFF and no other LEDs are on, or all |
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LEDs are off. |
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Charger is plugged into a live outlet, | New battery pack, same result. | Contact Customer Support (page |
battery pack is inserted, but RED LED is |
| replacement options. |
OFF and no other LEDs are on, or all |
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LEDs are off. |
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When you first put a fully charged battery | During the first few minutes, the | There is nothing wrong with the battery |
pack in the charging pocket, the RED | battery charger checks the | pack or charger. |
LED comes on, indicating the battery | battery pack for correct voltage | Do not “top off” a fully charged battery |
pack is charging. | and charge state. During this time | pack by repeatedly placing it in the |
| the LED is RED and is | charging pocket. The battery pack may |
| continuously ON. After charging | overheat and be damaged. |
| is complete, the LED is GREEN. |
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LED is flashing RED at any pocket. | Current could not be sourced | Contact Customer Support (page |
| through the battery pack due to | battery pack replacement options. |
| age, exhaustion or damage to the |
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| cell(s). The battery pack does not |
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| communicate with the charger. |
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LED is flashing RED at any pocket. | The charger’s timeout period has | Make sure that the battery pack |
| expired. | temperature is within specification and |
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| retry charging. Contact Customer Support |
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| pack replacement options. |
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