Issue | Cause | Solution |
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LED is flashing RED at any pocket. | The battery pack voltage has not | Contact Customer Support (page |
| reached 6.0V within 30 minutes | battery pack replacement options. |
| and the charger has timed |
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| out.The battery pack voltage has |
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| not reached 2.5V within 60 |
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| minutes and the charger has |
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| timed out. |
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Solid YELLOW / AMBER LED when | The battery pack is too hot or too | Remove battery pack from the charging |
battery pack is inserted in the charging | cold to charge. | pocket and allow it to adjust to room |
pocket. |
| temperature. |
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| Note: If the battery pack is left in the |
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| charging pocket, it will cool down or |
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| warm to a temperature upon which |
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| the charger will begin the charge |
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| cycle. However, depending on the |
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| temperature of the battery, it may |
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| take |
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| down / |
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| much quicker if the battery is not in |
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| the charging pocket. |
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Charger Cleaning, Storage and Service
Cleaning
Unplug the charger from the power source before cleaning or removing debris from charging pockets.
Use only mild detergent with a slightly damp cloth to clean the outside of the charger. Do not use solvents or flammable cleaners. Allow the case to dry fully before using again.
Do not allow cleaning agents of any kind to contact the charging contacts; they may be damaged. If necessary, clean them with a
Storage
Remove all batteries from the charging bays and disconnect AC power before placing the charger in storage. It should be stored in a cool, dry place, protected from weather and airborne debris.
Battery packs should be kept in a cool, dry place whenever possible. Do not store battery packs in direct sunlight, on a metal surface, or anywhere the battery pack cannot cool down. Do not leave the battery pack in a
Service
There are no user serviceable parts in the Rechargeable Lithium Ion Battery or the Charger. Contact Customer Support (page
Battery Cleaning, Storage and Service
Cleaning
The battery pack should not require cleaning unless it has become heavily soiled. Old or damaged batteries should be disposed of promptly and properly. The best way to dispose of used batteries is to recycle them. Battery recycling facilities recover the Nickel, Lithium or Lead from old batteries to manufacture new batteries.
Use only mild detergent with a slightly damp cloth to clean the outside of the battery. Do not use solvents or flammable cleaners. Allow the case to dry fully before using again.
Do not allow cleaning agents of any kind to contact the charging contacts; they may be damaged. If necessary, clean them with a
Storage
Battery packs should be stored, charging contact side up, in a cool dry place, protected from weather and airborne debris, whenever possible.
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