Ink cartridge carriage stalled | HP 5660, 5665 specs

Ink cartridge carriage stalled

Something is blocking the ink cartridge carriage (the part of the printer that holds the ink cartridges). To clear the obstruction check the printer for jams.

For more information, see Jams and paper-feed issues on page 67.

112 Appendix B Errors (Windows)

ENWW

Image 118

HP 5660, 5665 manual Ink cartridge carriage stalled

Contents

HP Envy 5660 e-All-in-One series Page Table of contents 106 128 Enww How do I? Get started Printer parts Front view Feature Back view Control panel and status lights Overview of buttons and lights Control panel display icons Icon Purpose Recommended papers for printing Paper basicsPhoto printing Business documents Everyday printing Tips for selecting and using paper Order HP paper supplies To load small-size paper Load mediaTo load full-size paper To load legal paper To load envelopes Enww Load original To load original on the scanner glass Open the HP printer software Windows Sleep mode Touch Preferences To change Auto-Off setting Auto-Off Mobility AccessibilityVisual Support Print To print photos from a memory device Print photosTo print a photo from the printer software To print a photo from the computer OS Quality Best or Maximum dpi To print a document Print documentsTo print documents OS To print on both sides Print on both sides duplexingTo print on both sides of the page OS Print with AirPrint To print using maximum dpi OS Print using the maximum dpiTo print in maximum dpi mode Quality Maximum dpi Tips for printing from a computer Printer settings tipsTips for print success Tips for ink and paper Printer settings tips Use Web Services EPrint What are Web Services?HP Printables Touch Web Services Setup Set up Web ServicesTo set up Web Services using the printer control panel To set up Web Services using the embedded web server Enww Print with HP ePrint To ePrint a document from anywhere Click here to go online for more information Use HP Printables Use the HP Connected website To remove Web Services Remove Web ServicesSettings Touch Remove Web Services Tips for using Web Services Tips for printing apps and using HP ePrint Copy and scan Make a 1-sided copy Copy documentsMake a 2-sided copy Scan To enable the scan to a computer feature WindowsTo enable the scan to a computer feature OS Scan to a computer To scan an original from HP printer software Windows Scan to a memory deviceTouch Start Scan Scan area, click Scan a Document or Photo Touch Continue To set up Scan to EmailScan to Email Touch Scan to Email To enable Webscan Scan using WebscanTo change account settings Security section, click Administrator Settings To scan using Webscan Tips for copy and scan success Work with cartridges To check the ink levels from HP Utility Check the estimated ink levelsTo check the ink levels from the printer software Windows Click Supplies Status Replace the cartridges To replace the cartridges Enww Locate the cartridge number in the printer software Order ink suppliesLocate the cartridge number on the printer To find the print cartridge reorder numbers Use single-cartridge mode Exit single-cartridge mode Cartridge warranty information To disable the usage information function Anonymous usage information storage Tips for working with cartridges Connect Your Printer Touch Wireless Settings Touch Wireless Setup Wizard Set up the printer for wireless communicationSet up the printer on your wireless network Before you begin Turn on or off the wireless capability of the printer Test the wireless connectionChange the connection type To print from a wireless-capable mobile device Connect wirelessly to the printer without a routerGuidelines for using Wi-Fi Direct To print from a wireless-capable computer Windows To print from a wireless-capable computer OS Open System Preferences Enww Touch Reports and then touch Network Configuration Report Change network settingsTo print the network configuration To change IP settings HP Utility OS Advanced printer management tools for networked printersToolbox Windows To open the Toolbox About cookies To open the embedded Web server using Wi-Fi DirectOpen the embedded Web server To open the embedded Web server via network Tips for setting up and using a networked printer Solve a problem Clear a paper jam Jams and paper-feed issuesTo clear an internal paper jam Enww Clear a print carriage jam Resolve a print carriage jam Solve paper-feed problems Learn how to avoid paper jamsPaper is not picked up from a tray Pages are skewing Multiple pages are being picked up Ink cartridge issues To clean cartridge contacts Ink cartridge issues Resolve print issues Printing issuesFix problems with page not printing unable to print To verify that the printer is not paused or offline Windows 8.1 and Windows To verify that the printer is set as the default printerTo restart the print spooler Windows Windows XP Ii. Click Manage, and then click Services and ApplicationsWindows Vista To clear the print queue Fix print quality issues To check the power connection and reset the printer To improve print quality To align the cartridges from the printer software To clean the cartridges from the printer software To print a diagnostics page from the printer softwareTo print a diagnostics page from the printer display To align the cartridges from the printer display To align print cartridges from the software To clean the cartridges from the printer displayTo print a test Click Clean Printheads To automatically clean the print headClick Test Copy issues Troubleshoot copy problems Scan issues Solve scan problems Find network settings for wireless connection Network and connection issuesFix wireless connection Fix Wi-Fi Direct connection Convert USB connection to wireless Printer shuts down unexpectedly Printer hardware issuesTo extract the automatic output tray extender manually Printhead alignment fails Resolve printer failure Register printer Support process HP supportHP support by phone Additional warranty options Phone support period Placing a call Technical information Hewlett-Packard Company notices Print specifications SpecificationsEnvironmental specifications Scan specifications Copy specifications Cartridge yield Print resolution Eco-Tips Environmental product stewardship programPaper use Plastics Material safety data sheetsPower consumption HP inkjet supplies recycling program Epeat Enww Regulatory information Regulatory model identification number Regulatory information GS Statement Germany Declaration of conformity Regulatory information for wireless products Enww Wireless notice to users in Japan Errors Windows Low on ink Very low on ink Solution 1 Turn the printer off and on Ink cartridge problemSolution 2 Install the ink cartridges correctly Check cartridge access door Ink cartridge problem Paper size mismatch Ink cartridge carriage stalled Paper jam or tray problem Out of paper Document failed to print Printer failure Door open Ink cartridge failure Counterfeit Cartridge Advisory Incompatible ink cartridges Paper too short Paper too long to auto-duplex Incompatible HP Instant Ink Cartridge Used HP Instant Ink Cartridge Please Connect Printer to HP Connected Cannot Print HP Protected Cartridge Installed Index Enww