Fax setup | HP C4344 manual

Chapter 2

1Telephone wall jack

2"IN" phone port on your computer

3"OUT" phone port on your computer

4Telephone

5Computer with modem

6Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port

Fax setup

To set up the product on the same phone line as a computer with two phone ports

1.Remove the white plug from the port labeled 2-EXT on the back of the product.

2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the product.

3.Connect a phone to the "OUT" port on the back of your computer dial-up modem.

4.Using the phone cord supplied in the box with the product, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the product.

NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the product, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office.

5.If your modem software is set to receive faxes to your computer automatically, turn off that setting.

NOTE: If you do not turn off the automatic fax reception setting in your modem software, the product will not be able to receive faxes.

18 Fax setup

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HP C4344 manual Fax setup

Contents

Basics Guide Hewlett-Packard Company notices Contents HP All-in-One overview HP All-in-One at a glance Control panel buttons HP All-in-One overview Find more information Setup Guide Onscreen Help Set up the HP All-in-One for faxing Countries/regions with a parallel-type phone system Choose the correct fax setup for your home or office Select your fax setup case Not applicable Case a Separate fax line no voice calls received Back view of the HP All-in-One Case B Set up the HP All-in-One with DSL To set up the product with a separate fax line To set up the product with DSL Case D Fax with a distinctive ring service on the same line To set up the product with a distinctive ring service To set up the product with a shared voice/fax line Case E Shared voice/fax line Case F Shared voice/fax line with voice mail Do one of the following, depending on your phone system To set up the product with voice mail To set up the product with a computer dial-up modem Case H Shared voice/fax line with computer dial-up modem Fax setup Case I Shared voice/fax line with answering machine Fax setup Back view of the HP All-in-One Fax setup 10 Back view of the HP All-in-One Change settings on the HP All-in-One to receive faxes Choose the recommended answer setting for your setupTo set the Auto Answer setting Change the answer ring pattern for distinctive ringing Test your fax setup To test your fax setup from the control panelSet the fax header To set a fax header from the control panel Fax setup To load small-size photo paper in the input tray Load originals and load paperTo load an original on the glass To print one or more 10 x 15 cm 4 x 6 inch photos Avoid paper jamsPrint 10 x 15 cm 4 x 6 inch photos Scan an image XD-Picture Card Make a copy Send a basic faxTo scan to a computer To make a copy from the control panel Receive a fax To send a basic fax from the control panelIf you have another page to fax If you do not have another page to fax To replace the print cartridges Replace the print cartridgesTo receive a fax manually Replace the print cartridges Close the print cartridge door Clean the HP All-in-One Clean the glassClean the lid backing To clean the glass Chapter To uninstall and reinstall the software Uninstall and reinstall the softwareTroubleshooting common setup issues Setup troubleshooting Solution 2 Reset the productSolution Product will not turn on Solution 5 Contact HP support for service Solution 3 Press the On button more slowlySolution 4 Contact HP to replace the power supply After setting up the product, it does not print Solution 2 Turn on the product Fax setup troubleshootingProduct is having problems sending and receiving faxes Troubleshooting and support Solution 7 Check the phone line for noise Solution 5 Try removing the splitterSolution 6 Make sure the telephone wall jack works properly Troubleshooting and support Solution 13 Check for and resolve any error messages Solution 14 Lower the fax speed Product cannot receive faxes, but can send faxes Solution 2 Check the Auto Answer settingSolution 3 Set the product to answer faxes manually Solution Troubleshooting and support Solution 10 Clear the memory of the product Solution 11 Check for error messages on the display Fax tones are recorded on my answering machine Solution 2 Set up the product to answer faxes automatically Solution 2 Check the fax number Solution 3 Dial the fax number more slowlySolution 4 Check the receiving fax machine for problems Product cannot send faxes, but can receive faxes Fax Hardware Test failed Fax Connected to Active Telephone Wall Jack test failed Phone Cord Connected to Correct Port on Fax test failed To plug the phone cord into the correct port Using Correct Type of Phone Cord with Fax test failed Fax Line Condition test failed Dial Tone Detection test failed Clear paper jams To clear a paper jam from the rear door Support process Print cartridge troubleshootingIf you have a problem, follow these steps Regulatory notices Product specificationsSystem requirements Warranty HP product Duration of limited warranty $UJHQWLQD