Back view of the HP All-in-One | HP C4344 specs

•If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler). Refer to the onscreen help for specific setup instructions.

•If your computer has two phone ports, set up the HP All-in-One as described below.

Figure 2-9 Back view of the HP All-in-One

1Telephone wall jack

2"IN" phone port on your computer

3"OUT" phone port on your computer

4Telephone (optional)

5Answering machine

6Computer with modem

7Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port

To set up the product on the same phone line as a computer with two phone ports

1.Remove the white plug from the port labeled 2-EXT on the back of the product.

2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the product.

3.Unplug your answering machine from the telephone wall jack, and connect it to the “OUT” port on the back of your computer modem.

This allows a direct connection between the HP All-in-One and your answering machine, even though the computer modem is connected first in line.

NOTE: If you do not connect your answering machine in this way, fax tones from a sending fax machine might be recorded on your answering machine, and you might not be able to receive faxes with the product.

Fax setup

Set up the HP All-in-One for faxing

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HP C4344 manual Back view of the HP All-in-One

Contents

Basics Guide Hewlett-Packard Company notices Contents HP All-in-One at a glance HP All-in-One overview HP All-in-One overview Control panel buttons Find more information Onscreen Help Setup Guide Countries/regions with a parallel-type phone system Set up the HP All-in-One for faxing Choose the correct fax setup for your home or office Select your fax setup case Not applicable Back view of the HP All-in-One Case a Separate fax line no voice calls received To set up the product with a separate fax line Case B Set up the HP All-in-One with DSL To set up the product with DSL To set up the product with a distinctive ring service Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up the product with a shared voice/fax line Do one of the following, depending on your phone system Case F Shared voice/fax line with voice mail To set up the product with a computer dial-up modem To set up the product with voice mail Case H Shared voice/fax line with computer dial-up modem Fax setup Case I Shared voice/fax line with answering machine Fax setup Back view of the HP All-in-One Fax setup 10 Back view of the HP All-in-One Change the answer ring pattern for distinctive ringing Change settings on the HP All-in-One to receive faxesChoose the recommended answer setting for your setup To set the Auto Answer setting To set a fax header from the control panel Test your fax setupTo test your fax setup from the control panel Set the fax header Fax setup To load small-size photo paper in the input tray Load originals and load paperTo load an original on the glass To print one or more 10 x 15 cm 4 x 6 inch photos Avoid paper jamsPrint 10 x 15 cm 4 x 6 inch photos XD-Picture Card Scan an image To make a copy from the control panel Make a copySend a basic fax To scan to a computer If you do not have another page to fax Receive a faxTo send a basic fax from the control panel If you have another page to fax To replace the print cartridges Replace the print cartridgesTo receive a fax manually Replace the print cartridges Close the print cartridge door To clean the glass Clean the HP All-in-OneClean the glass Clean the lid backing Chapter To uninstall and reinstall the software Uninstall and reinstall the softwareTroubleshooting common setup issues Product will not turn on Setup troubleshootingSolution 2 Reset the product Solution Solution 5 Contact HP support for service Solution 3 Press the On button more slowlySolution 4 Contact HP to replace the power supply After setting up the product, it does not print Solution 2 Turn on the product Fax setup troubleshootingProduct is having problems sending and receiving faxes Troubleshooting and support Solution 7 Check the phone line for noise Solution 5 Try removing the splitterSolution 6 Make sure the telephone wall jack works properly Troubleshooting and support Solution 14 Lower the fax speed Solution 13 Check for and resolve any error messages Product cannot receive faxes, but can send faxes Solution 2 Check the Auto Answer settingSolution 3 Set the product to answer faxes manually Solution Troubleshooting and support Solution 11 Check for error messages on the display Solution 10 Clear the memory of the product Fax tones are recorded on my answering machine Solution 2 Set up the product to answer faxes automatically Product cannot send faxes, but can receive faxes Solution 2 Check the fax numberSolution 3 Dial the fax number more slowly Solution 4 Check the receiving fax machine for problems Fax Connected to Active Telephone Wall Jack test failed Fax Hardware Test failed To plug the phone cord into the correct port Phone Cord Connected to Correct Port on Fax test failed Using Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed Fax Line Condition test failed To clear a paper jam from the rear door Clear paper jams Support process Print cartridge troubleshootingIf you have a problem, follow these steps Regulatory notices Product specificationsSystem requirements HP product Duration of limited warranty Warranty $UJHQWLQD