Case F Shared voice/fax line with voice mail | HP C4344 specification

3.Do one of the following, depending on your phone system:

•If you have a parallel-type phone system, remove the white plug from the port labeled 2-EXT on the back of the product, and then connect a phone to this port.

•If you have a serial-type phone system, you might plug your phone directly on top of the product cable which has a wall plug attached to it.

4.Run a fax test.

If you pick up the phone before the product answers the call and hear fax tones from a sending fax machine, you will need to answer the fax call manually.

Case F: Shared voice/fax line with voice mail

If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your telephone company, set up the HP All-in- One as described in this section.

NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.

Figure 2-5 Back view of the HP All-in-One

1Telephone wall jack

2Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port

Fax setup

Set up the HP All-in-One for faxing

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HP C4344 manual Case F Shared voice/fax line with voice mail, Do one of the following, depending on your phone system

Contents

Basics Guide Hewlett-Packard Company notices Contents HP All-in-One at a glance HP All-in-One overview HP All-in-One overview Control panel buttons Find more information Onscreen Help Setup Guide Countries/regions with a parallel-type phone system Set up the HP All-in-One for faxing Choose the correct fax setup for your home or office Select your fax setup case Not applicable Back view of the HP All-in-One Case a Separate fax line no voice calls received To set up the product with a separate fax line Case B Set up the HP All-in-One with DSL To set up the product with DSL To set up the product with a distinctive ring service Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up the product with a shared voice/fax line Do one of the following, depending on your phone system Case F Shared voice/fax line with voice mail To set up the product with a computer dial-up modem To set up the product with voice mail Case H Shared voice/fax line with computer dial-up modem Fax setup Case I Shared voice/fax line with answering machine Fax setup Back view of the HP All-in-One Fax setup 10 Back view of the HP All-in-One Choose the recommended answer setting for your setup Change settings on the HP All-in-One to receive faxesTo set the Auto Answer setting Change the answer ring pattern for distinctive ringing To test your fax setup from the control panel Test your fax setupSet the fax header To set a fax header from the control panel Fax setup To load small-size photo paper in the input tray Load originals and load paperTo load an original on the glass To print one or more 10 x 15 cm 4 x 6 inch photos Avoid paper jamsPrint 10 x 15 cm 4 x 6 inch photos XD-Picture Card Scan an image Send a basic fax Make a copyTo scan to a computer To make a copy from the control panel To send a basic fax from the control panel Receive a faxIf you have another page to fax If you do not have another page to fax To replace the print cartridges Replace the print cartridgesTo receive a fax manually Replace the print cartridges Close the print cartridge door Clean the glass Clean the HP All-in-OneClean the lid backing To clean the glass Chapter To uninstall and reinstall the software Uninstall and reinstall the softwareTroubleshooting common setup issues Solution 2 Reset the product Setup troubleshootingSolution Product will not turn on Solution 5 Contact HP support for service Solution 3 Press the On button more slowlySolution 4 Contact HP to replace the power supply After setting up the product, it does not print Solution 2 Turn on the product Fax setup troubleshootingProduct is having problems sending and receiving faxes Troubleshooting and support Solution 7 Check the phone line for noise Solution 5 Try removing the splitterSolution 6 Make sure the telephone wall jack works properly Troubleshooting and support Solution 14 Lower the fax speed Solution 13 Check for and resolve any error messages Product cannot receive faxes, but can send faxes Solution 2 Check the Auto Answer settingSolution 3 Set the product to answer faxes manually Solution Troubleshooting and support Solution 11 Check for error messages on the display Solution 10 Clear the memory of the product Fax tones are recorded on my answering machine Solution 2 Set up the product to answer faxes automatically Solution 3 Dial the fax number more slowly Solution 2 Check the fax numberSolution 4 Check the receiving fax machine for problems Product cannot send faxes, but can receive faxes Fax Connected to Active Telephone Wall Jack test failed Fax Hardware Test failed To plug the phone cord into the correct port Phone Cord Connected to Correct Port on Fax test failed Using Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed Fax Line Condition test failed To clear a paper jam from the rear door Clear paper jams Support process Print cartridge troubleshootingIf you have a problem, follow these steps Regulatory notices Product specificationsSystem requirements HP product Duration of limited warranty Warranty $UJHQWLQD