Contents | HP C4344 specs

Contents

1 HP All-in-One overview
	The HP All-in-One at a glance	2
	Control panel buttons	3
	Find more information	4
2	Fax setup
	Set up the HP All-in-One for faxing	6
	Change settings on the HP All-in-One to receive faxes	24
	Set the fax header	25
	Test your fax setup	25
3 Use the HP All-in-One features
	Load originals and load paper	27
	Avoid paper jams	28
	Print 10 x 15 cm (4 x 6 inch) photos	28
	Scan an image	29
	Make a copy	30
	Send a basic fax	30
	Receive a fax	31
	Replace the print cartridges	32
	Clean the HP All-in-One	35
4	Troubleshooting and support
	Uninstall and reinstall the software	37
	Setup troubleshooting	38
	Fax setup troubleshooting	41
	Clear paper jams	57
	Print cartridge troubleshooting	58
	Support process	58
5	Technical information
	System requirements	59
	Product specifications	59
	Regulatory notices	59
	Warranty	60

Contents

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HP C4344 manual Contents

Contents

Basics Guide Hewlett-Packard Company notices Contents HP All-in-One at a glance HP All-in-One overview HP All-in-One overview Control panel buttons Find more information Onscreen Help Setup Guide Countries/regions with a parallel-type phone system Set up the HP All-in-One for faxing Choose the correct fax setup for your home or office Select your fax setup case Not applicable Back view of the HP All-in-One Case a Separate fax line no voice calls received To set up the product with a separate fax line Case B Set up the HP All-in-One with DSL To set up the product with DSL To set up the product with a distinctive ring service Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up the product with a shared voice/fax line Do one of the following, depending on your phone system Case F Shared voice/fax line with voice mail To set up the product with a computer dial-up modem To set up the product with voice mail Case H Shared voice/fax line with computer dial-up modem Fax setup Case I Shared voice/fax line with answering machine Fax setup Back view of the HP All-in-One Fax setup 10 Back view of the HP All-in-One Change the answer ring pattern for distinctive ringing Change settings on the HP All-in-One to receive faxesChoose the recommended answer setting for your setup To set the Auto Answer setting To set a fax header from the control panel Test your fax setupTo test your fax setup from the control panel Set the fax header Fax setup Load originals and load paper To load an original on the glassTo load small-size photo paper in the input tray Avoid paper jams Print 10 x 15 cm 4 x 6 inch photosTo print one or more 10 x 15 cm 4 x 6 inch photos XD-Picture Card Scan an image To make a copy from the control panel Make a copySend a basic fax To scan to a computer If you do not have another page to fax Receive a faxTo send a basic fax from the control panel If you have another page to fax Replace the print cartridges To receive a fax manuallyTo replace the print cartridges Replace the print cartridges Close the print cartridge door To clean the glass Clean the HP All-in-OneClean the glass Clean the lid backing Chapter Uninstall and reinstall the software Troubleshooting common setup issuesTo uninstall and reinstall the software Product will not turn on Setup troubleshootingSolution 2 Reset the product Solution Solution 3 Press the On button more slowly Solution 4 Contact HP to replace the power supplySolution 5 Contact HP support for service After setting up the product, it does not print Fax setup troubleshooting Product is having problems sending and receiving faxesSolution 2 Turn on the product Troubleshooting and support Solution 5 Try removing the splitter Solution 6 Make sure the telephone wall jack works properlySolution 7 Check the phone line for noise Troubleshooting and support Solution 14 Lower the fax speed Solution 13 Check for and resolve any error messages Solution 2 Check the Auto Answer setting Solution 3 Set the product to answer faxes manuallyProduct cannot receive faxes, but can send faxes Solution Troubleshooting and support Solution 11 Check for error messages on the display Solution 10 Clear the memory of the product Fax tones are recorded on my answering machine Solution 2 Set up the product to answer faxes automatically Product cannot send faxes, but can receive faxes Solution 2 Check the fax numberSolution 3 Dial the fax number more slowly Solution 4 Check the receiving fax machine for problems Fax Connected to Active Telephone Wall Jack test failed Fax Hardware Test failed To plug the phone cord into the correct port Phone Cord Connected to Correct Port on Fax test failed Using Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed Fax Line Condition test failed To clear a paper jam from the rear door Clear paper jams Print cartridge troubleshooting If you have a problem, follow these stepsSupport process Product specifications System requirementsRegulatory notices HP product Duration of limited warranty Warranty $UJHQWLQD