1 Purpose and scope

Introduction

This software technical reference (STR) provides information about and troubleshooting tips for the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software.

This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center

(CCC)agents, support engineers, system administrators, information technology (IT) personnel, and HP Color LaserJet Enterprise CP4020-CP4520 Series product end users, as appropriate.

The following information is included:

Descriptions of drivers and platforms, with system modifications

Procedures for installing and uninstalling software components

Descriptions of various topics that are associated with the HP Color LaserJet Enterprise CP4020- CP4520 Series product, including engineering details

The following table describes the structure of this STR.

Table 1-1Software technical reference overview

Chapter

Content

 

 

 

Chapter 1, Purpose and scope

This chapter contains basic information about theHP Color LaserJet Enterprise

 

CP4020-CP4520 Series product and its software:

 

Overview of the HP Color LaserJet Enterprise CP4020-CP4520 Series

 

product

 

Printing-system software overview, including the following topics:

 

System requirements

 

Supported operating systems

 

Availability

 

HP LaserJet software documentation

 

 

 

ENWW

Introduction 1