Basic Troubleshooting

Verifying the Host Configuration

In some cases, the Fibre Channel HBA or host device driver may not be working properly. Check the configuration of these elements.

It may be useful to check the release notes for the device driver to see if there are any specific issues or a required configuration. It may also be useful to ensure that the current version of the HBA driver is being used.

There are cases where older applications can have expectations about what constitutes a valid SCSI ID, and thus may not correctly handle certain mappings. This is not an issue for the operating system or most applications. However, some applications may exhibit difficulties addressing target IDs greater than 15 (16 and higher.) To resolve this situation, configure the router to use hard addressing and set the AL_PA to a value that the HBA will be able to map with an ID less than 16.

Verifying HBA Device Driver Information

Review the HBA device driver Readme.txt file for configuration specifics. An HBA may require a different configuration. HBAs typically come with utility programs to view or change their configurations.

Verifying Serial Port Configuration

If you are having problems connecting via the serial interface, verify the configuration of the terminal or terminal emulation program.

Table 11: Terminal Configuration Settings

BAUD Rate

Autobaud, 9600, 19200, 38400, 57600, 115200

 

 

 

Data Bits

8

 

 

 

Stop Bit

1

 

 

 

Parity

None

 

 

 

Flow Control

XON/XOFF

 

 

 

If problems persist, verify the cabling.

If a valid Ethernet IP address is configured, serial configuration settings can also be set via Telnet.

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Network Storage Router e1200-160

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HP e1200-160 manual Verifying the Host Configuration, Verifying HBA Device Driver Information