HP e1200-160 manual Introducing HP StorageWorks Library and Tape Tools, Software Features

Basic Troubleshooting

Introducing HP StorageWorks Library and Tape Tools

To provide continued service to our customers, HP provides the HP StorageWorks Library and Tape Tools (L&TT) software application. L&TT is a diagnostic tool that is designed to aid in the installation and maintenance of both HP tape devices and tape libraries. L&TT includes several features designed for use by both HP storage customers and trained service personnel. The key features include:

■Diagnostic tools for tape drive and tape automation devices designed for simple troubleshooting.

■Multiple options for retrieving and updating both the latest firmware and the most current version of L&TT.

Frequent firmware image updates are released on the Internet. For optimal performance, HP recommends that you update your system periodically with the latest device firmware.

L&TT is available for download at no cost from the HP website at:

www.hp.com/support/tapetools

Software Features

L&TT offers the following features:

■Installation Check-L&TT guides the user through a basic installation check of your product. The software assists the user in choosing an appropriate HBA and SCSI ID(s), ensuring that the device is detected by the system, and verifying key device functionality. This feature is essentially HTML documentation that helps with the most common generic installation issues while also describing how to use L&TT to verify the device installation.

■Device Identification-L&TT clearly identifies the storage products connected to the system, along with key information on product configuration and status.

■Troubleshooting Tests-L&TT provides various tests to verify product functionality or to isolate product issues. Tests include device self-tests, read/write tests on drives, exerciser tests for autoloaders and libraries, and specific device utilities.

160 Network Storage Router e1200-160