FSE startup and shut-down problems

Description

After running the fse --stop command to shut down FSE, you may experience the following

 

situation:

 

- The fse command does not finish (does not return to the command prompt) in a reasonable

 

time.

 

- Local HSM file systems are still mounted.

 

- Local FSE processes are still running.

Explanation

If a pre-stop script has been configured on this system, the above symptoms may indicate

 

problems with commands in the script. Most probably one of the script commands has not

 

finished.

Workaround

Identify the problematic command and reconfigure the script, as follows:

 

Linux specific

 

For each command that is specified in the pre-stop script (the pre_stop.sh file located in the

 

local directory /opt/fse/sbin), run the following command on the local system:

 

# ps -ef grep CommandName

 

This will help you identify which command caused the shut-down problem.

 

Windows specific

 

If debugging of the FSE processes is enabled, the fse-svcprocess logs the invocation of

 

each command specified in the pre-stop script. In this case, identify the problematic command

 

by inspecting the fse-svc_ProcessID.logdebug file located in the local

 

%InstallPath%\var\log\debug directory. Otherwise, identify the command by

 

examining the process list in Windows Task Manager.

 

The value of %InstallPath% depends on the choice made in the FSE installation process. It

 

defaults to C:\Program Files\Hewlett-Packard\FSE.

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HP File System Extender (FSE) manual FSE startup and shut-down problems, # ps -ef grep CommandName
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File System Extender (FSE) specifications

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