Recall problems

Description

Device problem is reported after a failed recall. The error message logged in the

 

fse-hsm_ProcessID.log file is the following:

 

Linux specific

 

device busy

 

Windows specific

 

31: A device attached to the system is not functioning.

Explanation

See Workaround.

Workaround

Try to identify the problem as follows:

 

• Determine the status of the corresponding FSE partition with the command:

 

fsepartition --status PartitionName

 

• Check if the fse-hsmprocess is running on the corresponding FSE client.

 

Linux specific

 

Use the ps -ef grep fse-hsmcommand for this purpose.

 

Windows specific

 

Use Windows Task Manager for this purpose.

 

If the partition status is set to any other value than mounted, and the fse-hsmprocess is

 

running on the client, the problem may be caused by an improper configuration of the

 

omniORB.cfg files. For information on which omniORB.cfg settings are correct and how to

 

configure omniORB.cfg appropriately, see ”Reconfiguring FSE interprocess communication”

 

on page 83.

Description

Recall job does not search for alternative copies if the FSE medium is marked 'unusable' after it

 

has been allocated for recall.

Explanation

This may happen in the following situation:

 

• A running FSE recall job has determined from which FSE medium the data will be recalled

 

but is still waiting for that medium to become available (probably because another FSE job

 

has allocated the same medium).

 

• During this waiting time, the medium status is set to unusable but the recall job that is

 

waiting is not notified of this change.

 

The recall job will continue to wait for the medium to become “good” (usable) again, and

 

therefore it will not search for available redundant copies migrated to other FSE media pools, if

 

any exist.

Workaround

Using the fsejob command, identify and terminate all FSE recall jobs that are waiting for the

 

unusable FSE medium to become “good” (usable).

 

If there are redundant copies of the migrated data in other FSE media pools, the subsequent

 

FSE recall jobs will allocate an FSE medium from one of those pools, and recall the data from it.

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HP File System Extender (FSE) manual Recall problems, Use the ps -ef grep fse-hsmcommand for this purpose
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File System Extender (FSE) specifications

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