Troubleshooting
Troubleshooting
Checking the Module LEDs
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| Checking the Module LEDs |
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| The following table lists Switch Management Module LED behavior showing |
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| error conditions. |
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| Table |
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LED | Status | Description |
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Self Test | ON | The module is being self tested as a result of being powered on or because of a reset. If it |
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| stays ON for a prolonged period of time (more than 30 seconds), the module has experienced |
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| a hardware failure. See the instructions for the ON condition under the Fault LED below. |
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| Flashing | This should only occur if the Fault LED is also flashing, and indicates that the module has failed |
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| its firmware self test. See the instructions for the Flashing condition under the Fault LED below. |
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| Try resetting the switch and module by pressing the Reset button on the module. |
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| If the fault condition persists, attach a PC to the switch and run the console interface; the log |
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| file should indicate the error condition. See Note below. |
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Fault | ON | The module is being self tested as a result of being powered on or because of a reset. If it |
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| stays ON for a prolonged period of time (more than 30 seconds), the module has experienced |
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| a hardware failure. |
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| Try resetting the switch and module by pressing the Reset button on the module. |
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| If the failure persists, it may be due to incorrect module installation. Remove power from the |
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| switch and try reinstalling the module. This condition may also be caused by an incorrectly |
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| installed SIMM on the module. While the module is removed, verify that the SIMM is correctly |
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| installed. |
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| Apply power to the switch again. If the fault condition persists, the module may have to be |
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| replaced. |
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| If none of these procedures resolves the condition, the module may be faulty and would need |
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| to be replaced. Contact your |
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| Flashing | Indicates that the module has failed its firmware self test. |
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| Try resetting the switch and module by pressing the Reset button on the module. |
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| If the fault condition persists, attach a PC to the switch and run the console interface; the log |
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| file should indicate the error condition. See Note below. |
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Note:
If the Self Test and Fault LEDs are flashing (not constantly on), you should be able to use the switch console to read the switch event log to identify the problem. If necessary to resolve the problem, contact your