Support and warranty | HP K550 specification

B Support and warranty

The information in Maintaining and troubleshooting suggests solutions to common problems. If your printer is not operating properly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance.

This section contains the following information:

●Obtaining electronic support

●Obtaining HP telephone support

●Hewlett-Packard limited warranty statement

●HP Inkjet Supplies - Warranty Quick Reference

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HP K550 manual Support and warranty

Contents

HP Officejet Pro K550 Series Page HP Officejet Pro K550 Series Trademark Credits Safety InformationCopyright Information Table of contents Printer lights reference Configuring and managing the printer Appendix a HP supplies and accessories 125 Appendix B Support and warranty Getting started Resource Description Location Finding other resources for the product Finding other resources for the product Support AccessibilityVisual Mobility Front view Understanding the printer parts Control panel Back view Enww Installing the accessories To install a duplex unit Installing the duplex unit To install tray Installing tray Enww Using the printer Photo paper Tips for selecting and using print mediaSelecting print media Cards and envelopes Custom-sized media Understanding specifications for supported mediaUnderstanding supported sizes Transparencies Other media CardsPhoto media Tray Type Weight Capacity Setting minimum marginsUnderstanding supported media types and weights Media Left margin Right margin Top margin Bottom Margin To load tray 1 or tray Loading media Enww Want to Configuring traysTo configure the trays To change settings Mac OS Changing print settingsTo change default settings for all future jobs Windows Canceling a print job To perform duplexing Windows Printing on both sides duplexingGuidelines for printing on both sides of a Open the Two-Sided Printing panel To perform automatic duplexing Mac OS To print on special or custom-sized media Mac OS Printing on special and custom-sized mediaTo print on special or custom-sized media Windows Open the Paper Type/Quality panel Enww Maintaining and troubleshooting To replace the ink cartridges Replacing the ink cartridges To check printhead health To print the print quality diagnosticMaintaining the printheads Enww To calibrate the linefeed To clean the printheadsTo align the printheads To clean the printhead contacts manually Enww To replace the printheads Calibrating the color Troubleshooting tips and resources General troubleshooting tips Printer is not responding nothing prints Resolving printing problemsPrinter shuts down unexpectedly All printer lights are on Printer takes a long time to print Printer does not accept printhead Something on the page is missing or incorrect Placement of the text or graphics is wrongBlank page printed Check the media size Check the page-orientation setting Meaningless characters print Poor print quality and unexpected printoutsPoor quality printouts Output is faded or dull colored Ink is smearingInk is not filling the text or graphics completely Colors do not line up properly Colors are printing as black and whiteWrong colors are printing Printout shows bleeding colors Tray cannot be inserted Resolving paper-feed problemsAnother paper-feed problem is occurring Multiple pages are being picked up Pages are skewing Embedded Web server cannot be opened Resolving printer management problems Problems connecting to a network Troubleshooting installation issuesProblems printing an alignment Problems installing software Select Standard TCP/IP Port and click New Port Problems connecting to a wired networkProblems setting up or using wireless communication Check the wireless network settings Check the printer lights Check the signal strength To clear a jam Clearing jams To perform paper feed test To avoid jams Printer lights reference Light description /Light pattern Interpreting control panel lights Explanation and recommended action Interpreting control panel lights Enww Explanation and recommended action Light description/Light pattern Interpreting network connector lights Interpreting network connector lights Enww Configuring and managing the printer If you want to Use these tools Managing the printerOverview of printer management tasks Use this tool Administer the printerMonitor the printer Use this tool To obtain the following information Use this tool To do the following Configure network settings To open the embedded Web server Pages ContentsOverview of printer management tools Embedded Web server Toolbox tabs Tabs ContentsToolbox Windows To open the Toolbox To open the HP Printer Utility Print PQ print quality diagnostic page Allows you toPrint Configuration Page Allows you to print HP Printer Utility Mac OS To open the Network Printer Setup Utility Network Printer Setup Utility Mac OSHP Web Jetadmin software Printer Settings panel Security and privacy HP Instant Support MyPrintMileage To gain access to HP Instant SupportTo gain access to myPrintMileage Understanding the configuration Wired Network Configuration Wireless To print the configuration Direct connection Configuring the printer Windows To share the printer on a locally shared network To connect the printer before installing the software Network Connection To install a network printer Select Network Printer or Network Printer Server To install the printing software on client computersTo install the printer driver using Add Printer Configuring the printer Mac OS To share the printer among computers running Mac OS Network name Ssid Understanding 802.11 wireless network settingsCommunication mode Data encryption Security settings To set up the printer for wireless communication Windows To set up the printer on an ad hoc network Mac OS To set up wireless communication using SecureEasySetup SES To turn off wireless communication Other guidelines Guidelines for reducing interference on a wireless networkGuidelines for ensuring wireless network security To add hardware addresses to a wireless access point WAP Enww Double-clickAdd/Remove Programs Uninstalling the printer softwareTo uninstall the printer software Windows To uninstall the printer software Mac OS Uninstalling the printer software Enww HP supplies and accessories To order printing supplies Ordering printing supplies onlineSystem requirements for ordering printing supplies Accessories HP media SuppliesInk cartridges Printheads Support and warranty Obtaining electronic support Country/Region Telephone number Obtaining HP telephone supportBefore you call Telephone support numbers Enww Enww Enww HP product Duration of Limited Warranty Hewlett-Packard limited warranty statementExtent of limited warranty Local law Limitations of warrantyLimitations of liability Hewlett-Packard limited warranty statement HP Inkjet Supplies Expiration HP Inkjet Supplies Warranty Quick ReferenceIs your product covered under warranty? End of warranty date locations Date format YYYY/MM/DD HP Officejet Pro K550dtn/K550dtwn Printer specificationsPhysical specifications HP Officejet Pro K550 Operating system and network protocol specifications System requirements FeaturesFunctional Specifications Environmental specifications Draft modeNormal mode Best mode Supported devices Enww Regulatory information Exposure to radio frequency radiation FCC statementShielded cables LED classification Power cord statementOther regulatory information Regulatory information for wireless products Regulatory information for wireless products Local Contact for regulatory topics only Declaration of conformity HP OfficeJet Pro K550dtwn Reduction and elimination Power consumptionMaterial safety data sheets Environmental sustainability program HP products and supplies RecyclingProduct packaging Plastics Enww Cables Index Enww Enww Warranty