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HP
K550
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K550
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Troubleshooting
Specs
Install
Material safety data sheets
Check the signal strength
Administer the printer
Wired
Warranty
Configuring trays
Resolving printing problems
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8 Chapter 1 Getting started
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Contents
HP Officejet Pro K550 Series
Page
HP Officejet Pro K550 Series
Copyright Information
Safety Information
Trademark Credits
Table of contents
Configuring and managing the printer
Printer lights reference
Appendix a HP supplies and accessories
Appendix B Support and warranty
125
Getting started
Finding other resources for the product
Resource Description Location
Finding other resources for the product
Accessibility
Visual
Mobility
Support
Understanding the printer parts
Front view
Control panel
Back view
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Installing the accessories
Installing the duplex unit
To install a duplex unit
Installing tray
To install tray
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Using the printer
Tips for selecting and using print media
Selecting print media
Cards and envelopes
Photo paper
Understanding specifications for supported media
Understanding supported sizes
Transparencies
Custom-sized media
Photo media
Cards
Other media
Understanding supported media types and weights
Setting minimum margins
Tray Type Weight Capacity
Media Left margin Right margin Top margin Bottom Margin
Loading media
To load tray 1 or tray
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To configure the trays
Configuring trays
Want to
To change default settings for all future jobs Windows
Changing print settings
To change settings Mac OS
Canceling a print job
Guidelines for printing on both sides of a
Printing on both sides duplexing
To perform duplexing Windows
To perform automatic duplexing Mac OS
Open the Two-Sided Printing panel
To print on special or custom-sized media Windows
Printing on special and custom-sized media
To print on special or custom-sized media Mac OS
Open the Paper Type/Quality panel
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Maintaining and troubleshooting
Replacing the ink cartridges
To replace the ink cartridges
Maintaining the printheads
To print the print quality diagnostic
To check printhead health
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To align the printheads
To clean the printheads
To calibrate the linefeed
To clean the printhead contacts manually
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To replace the printheads
Calibrating the color
Troubleshooting tips and resources
General troubleshooting tips
Resolving printing problems
Printer shuts down unexpectedly
All printer lights are on
Printer is not responding nothing prints
Printer does not accept printhead
Printer takes a long time to print
Blank page printed
Placement of the text or graphics is wrong
Something on the page is missing or incorrect
Check the page-orientation setting
Check the media size
Poor quality printouts
Poor print quality and unexpected printouts
Meaningless characters print
Ink is not filling the text or graphics completely
Ink is smearing
Output is faded or dull colored
Colors are printing as black and white
Wrong colors are printing
Printout shows bleeding colors
Colors do not line up properly
Another paper-feed problem is occurring
Resolving paper-feed problems
Tray cannot be inserted
Pages are skewing
Multiple pages are being picked up
Resolving printer management problems
Embedded Web server cannot be opened
Troubleshooting installation issues
Problems printing an alignment
Problems installing software
Problems connecting to a network
Problems setting up or using wireless communication
Problems connecting to a wired network
Select Standard TCP/IP Port and click New Port
Check the wireless network settings
Check the signal strength
Check the printer lights
Clearing jams
To clear a jam
To perform paper feed test
To avoid jams
Printer lights reference
Interpreting control panel lights
Light description /Light pattern
Interpreting control panel lights
Explanation and recommended action
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Explanation and recommended action
Interpreting network connector lights
Light description/Light pattern
Interpreting network connector lights
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Configuring and managing the printer
Overview of printer management tasks
Managing the printer
If you want to Use these tools
Administer the printer
Monitor the printer
Use this tool To obtain the following information
Use this tool
Configure network settings
Use this tool To do the following
Pages Contents
Overview of printer management tools
Embedded Web server
To open the embedded Web server
Tabs Contents
Toolbox Windows
To open the Toolbox
Toolbox tabs
Print PQ print quality diagnostic page Allows you to
Print Configuration Page Allows you to print
HP Printer Utility Mac OS
To open the HP Printer Utility
Network Printer Setup Utility Mac OS
HP Web Jetadmin software
Printer Settings panel
To open the Network Printer Setup Utility
HP Instant Support
Security and privacy
To gain access to myPrintMileage
To gain access to HP Instant Support
MyPrintMileage
Understanding the configuration
Network Configuration
Wired
Wireless
To print the configuration
Configuring the printer Windows
Direct connection
To connect the printer before installing the software
To share the printer on a locally shared network
To install a network printer
Network Connection
To install the printer driver using Add Printer
To install the printing software on client computers
Select Network Printer or Network Printer Server
Configuring the printer Mac OS
To share the printer among computers running Mac OS
Communication mode
Understanding 802.11 wireless network settings
Network name Ssid
Security settings
Data encryption
To set up the printer on an ad hoc network Mac OS
To set up the printer for wireless communication Windows
To set up wireless communication using SecureEasySetup SES
To turn off wireless communication
Guidelines for reducing interference on a wireless network
Guidelines for ensuring wireless network security
To add hardware addresses to a wireless access point WAP
Other guidelines
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Uninstalling the printer software
To uninstall the printer software Windows
To uninstall the printer software Mac OS
Double-clickAdd/Remove Programs
Uninstalling the printer software
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HP supplies and accessories
System requirements for ordering printing supplies
Ordering printing supplies online
To order printing supplies
Accessories
Supplies
Ink cartridges
Printheads
HP media
Support and warranty
Obtaining electronic support
Obtaining HP telephone support
Before you call
Telephone support numbers
Country/Region Telephone number
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Extent of limited warranty
Hewlett-Packard limited warranty statement
HP product Duration of Limited Warranty
Limitations of liability
Limitations of warranty
Local law
Hewlett-Packard limited warranty statement
HP Inkjet Supplies Warranty Quick Reference
Is your product covered under warranty?
End of warranty date locations Date format YYYY/MM/DD
HP Inkjet Supplies Expiration
Printer specifications
Physical specifications
HP Officejet Pro K550
HP Officejet Pro K550dtn/K550dtwn
Operating system and network protocol specifications
Functional Specifications
Features
System requirements
Draft mode
Normal mode
Best mode
Environmental specifications
Supported devices
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Regulatory information
Shielded cables
FCC statement
Exposure to radio frequency radiation
Other regulatory information
Power cord statement
LED classification
Regulatory information for wireless products
Regulatory information for wireless products
Declaration of conformity
Local Contact for regulatory topics only
HP OfficeJet Pro K550dtwn
Power consumption
Material safety data sheets
Environmental sustainability program
Reduction and elimination
Recycling
Product packaging
Plastics
HP products and supplies
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Index
Cables
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Warranty
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