To align the printheads

33

To calibrate the linefeed

33

To clean the printheads

33

To clean the printhead contacts manually

34

To replace the printheads

36

Calibrating the color

37

Troubleshooting tips and resources

38

General troubleshooting tips

39

Resolving printing problems

40

Printer shuts down unexpectedly

40

All printer lights are on

40

Printer is not responding (nothing prints)

40

Printer does not accept printhead

41

Printer takes a long time to print

41

Blank page printed

42

Something on the page is missing or incorrect

42

Placement of the text or graphics is wrong

42

Poor print quality and unexpected printouts

44

Poor quality printouts

44

Meaningless characters print

44

Ink is smearing

45

Ink is not filling the text or graphics completely

45

Output is faded or dull colored

45

Colors are printing as black and white

46

Wrong colors are printing

46

Printout shows bleeding colors

46

Colors do not line up properly

46

Lines or dots are missing from text or graphics

46

Resolving paper-feed problems

47

Tray cannot be inserted

47

Another paper-feed problem is occurring

47

Resolving printer management problems

49

Embedded Web server cannot be opened

49

Troubleshooting installation issues

50

Problems printing an alignment page

50

Problems installing software

50

Problems connecting to a network

50

Problems connecting to a wired network

51

Problems setting up or using wireless communication

51

Clearing jams

54

To clear a jam

54

To avoid jams

56

5 Printer lights reference

 

Interpreting control panel lights

58

Interpreting network connector lights

62

6 Configuring and managing the printer

 

Managing the printer

66

Overview of printer management tasks

66

iv

ENWW

Page 6
Image 6
HP K550 manual Printer lights reference, Configuring and managing the printer