To align the printheads | 33 |
To calibrate the linefeed | 33 |
To clean the printheads | 33 |
To clean the printhead contacts manually | 34 |
To replace the printheads | 36 |
Calibrating the color | 37 |
Troubleshooting tips and resources | 38 |
General troubleshooting tips | 39 |
Resolving printing problems | 40 |
Printer shuts down unexpectedly | 40 |
All printer lights are on | 40 |
Printer is not responding (nothing prints) | 40 |
Printer does not accept printhead | 41 |
Printer takes a long time to print | 41 |
Blank page printed | 42 |
Something on the page is missing or incorrect | 42 |
Placement of the text or graphics is wrong | 42 |
Poor print quality and unexpected printouts | 44 |
Poor quality printouts | 44 |
Meaningless characters print | 44 |
Ink is smearing | 45 |
Ink is not filling the text or graphics completely | 45 |
Output is faded or dull colored | 45 |
Colors are printing as black and white | 46 |
Wrong colors are printing | 46 |
Printout shows bleeding colors | 46 |
Colors do not line up properly | 46 |
Lines or dots are missing from text or graphics | 46 |
Resolving | 47 |
Tray cannot be inserted | 47 |
Another | 47 |
Resolving printer management problems | 49 |
Embedded Web server cannot be opened | 49 |
Troubleshooting installation issues | 50 |
Problems printing an alignment page | 50 |
Problems installing software | 50 |
Problems connecting to a network | 50 |
Problems connecting to a wired network | 51 |
Problems setting up or using wireless communication | 51 |
Clearing jams | 54 |
To clear a jam | 54 |
To avoid jams | 56 |
5 Printer lights reference |
|
Interpreting control panel lights | 58 |
Interpreting network connector lights | 62 |
6 Configuring and managing the printer |
|
Managing the printer | 66 |
Overview of printer management tasks | 66 |
iv | ENWW |