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HP
K550
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K550
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Troubleshooting
Specification
Install
Material safety data sheets
Check the signal strength
Administer the printer
Wired
Warranty
Configuring trays
Resolving printing problems
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Contents
HP Officejet Pro K550 Series
Page
HP Officejet Pro K550 Series
Safety Information
Copyright Information
Trademark Credits
Table of contents
Configuring and managing the printer
Printer lights reference
Appendix a HP supplies and accessories
Appendix B Support and warranty
125
Getting started
Finding other resources for the product
Resource Description Location
Finding other resources for the product
Mobility
Accessibility
Visual
Support
Understanding the printer parts
Front view
Control panel
Back view
Enww
Installing the accessories
Installing the duplex unit
To install a duplex unit
Installing tray
To install tray
Enww
Using the printer
Cards and envelopes
Tips for selecting and using print media
Selecting print media
Photo paper
Transparencies
Understanding specifications for supported media
Understanding supported sizes
Custom-sized media
Cards
Photo media
Other media
Setting minimum margins
Understanding supported media types and weights
Tray Type Weight Capacity
Media Left margin Right margin Top margin Bottom Margin
Loading media
To load tray 1 or tray
Enww
Configuring trays
To configure the trays
Want to
Changing print settings
To change default settings for all future jobs Windows
To change settings Mac OS
Canceling a print job
Printing on both sides duplexing
Guidelines for printing on both sides of a
To perform duplexing Windows
To perform automatic duplexing Mac OS
Open the Two-Sided Printing panel
Printing on special and custom-sized media
To print on special or custom-sized media Windows
To print on special or custom-sized media Mac OS
Open the Paper Type/Quality panel
Enww
Maintaining and troubleshooting
Replacing the ink cartridges
To replace the ink cartridges
To print the print quality diagnostic
Maintaining the printheads
To check printhead health
Enww
To clean the printheads
To align the printheads
To calibrate the linefeed
To clean the printhead contacts manually
Enww
To replace the printheads
Calibrating the color
Troubleshooting tips and resources
General troubleshooting tips
All printer lights are on
Resolving printing problems
Printer shuts down unexpectedly
Printer is not responding nothing prints
Printer does not accept printhead
Printer takes a long time to print
Placement of the text or graphics is wrong
Blank page printed
Something on the page is missing or incorrect
Check the page-orientation setting
Check the media size
Poor print quality and unexpected printouts
Poor quality printouts
Meaningless characters print
Ink is smearing
Ink is not filling the text or graphics completely
Output is faded or dull colored
Printout shows bleeding colors
Colors are printing as black and white
Wrong colors are printing
Colors do not line up properly
Resolving paper-feed problems
Another paper-feed problem is occurring
Tray cannot be inserted
Pages are skewing
Multiple pages are being picked up
Resolving printer management problems
Embedded Web server cannot be opened
Problems installing software
Troubleshooting installation issues
Problems printing an alignment
Problems connecting to a network
Problems connecting to a wired network
Problems setting up or using wireless communication
Select Standard TCP/IP Port and click New Port
Check the wireless network settings
Check the signal strength
Check the printer lights
Clearing jams
To clear a jam
To perform paper feed test
To avoid jams
Printer lights reference
Interpreting control panel lights
Light description /Light pattern
Interpreting control panel lights
Explanation and recommended action
Enww
Explanation and recommended action
Interpreting network connector lights
Light description/Light pattern
Interpreting network connector lights
Enww
Configuring and managing the printer
Managing the printer
Overview of printer management tasks
If you want to Use these tools
Use this tool To obtain the following information
Administer the printer
Monitor the printer
Use this tool
Configure network settings
Use this tool To do the following
Embedded Web server
Pages Contents
Overview of printer management tools
To open the embedded Web server
To open the Toolbox
Tabs Contents
Toolbox Windows
Toolbox tabs
HP Printer Utility Mac OS
Print PQ print quality diagnostic page Allows you to
Print Configuration Page Allows you to print
To open the HP Printer Utility
Printer Settings panel
Network Printer Setup Utility Mac OS
HP Web Jetadmin software
To open the Network Printer Setup Utility
HP Instant Support
Security and privacy
To gain access to HP Instant Support
To gain access to myPrintMileage
MyPrintMileage
Understanding the configuration
Network Configuration
Wired
Wireless
To print the configuration
Configuring the printer Windows
Direct connection
To connect the printer before installing the software
To share the printer on a locally shared network
To install a network printer
Network Connection
To install the printing software on client computers
To install the printer driver using Add Printer
Select Network Printer or Network Printer Server
Configuring the printer Mac OS
To share the printer among computers running Mac OS
Understanding 802.11 wireless network settings
Communication mode
Network name Ssid
Security settings
Data encryption
To set up the printer on an ad hoc network Mac OS
To set up the printer for wireless communication Windows
To set up wireless communication using SecureEasySetup SES
To turn off wireless communication
To add hardware addresses to a wireless access point WAP
Guidelines for reducing interference on a wireless network
Guidelines for ensuring wireless network security
Other guidelines
Enww
To uninstall the printer software Mac OS
Uninstalling the printer software
To uninstall the printer software Windows
Double-clickAdd/Remove Programs
Uninstalling the printer software
Enww
HP supplies and accessories
Ordering printing supplies online
System requirements for ordering printing supplies
To order printing supplies
Accessories
Printheads
Supplies
Ink cartridges
HP media
Support and warranty
Obtaining electronic support
Telephone support numbers
Obtaining HP telephone support
Before you call
Country/Region Telephone number
Enww
Enww
Enww
Hewlett-Packard limited warranty statement
Extent of limited warranty
HP product Duration of Limited Warranty
Limitations of warranty
Limitations of liability
Local law
Hewlett-Packard limited warranty statement
End of warranty date locations Date format YYYY/MM/DD
HP Inkjet Supplies Warranty Quick Reference
Is your product covered under warranty?
HP Inkjet Supplies Expiration
HP Officejet Pro K550
Printer specifications
Physical specifications
HP Officejet Pro K550dtn/K550dtwn
Operating system and network protocol specifications
Features
Functional Specifications
System requirements
Best mode
Draft mode
Normal mode
Environmental specifications
Supported devices
Enww
Regulatory information
FCC statement
Shielded cables
Exposure to radio frequency radiation
Power cord statement
Other regulatory information
LED classification
Regulatory information for wireless products
Regulatory information for wireless products
Declaration of conformity
Local Contact for regulatory topics only
HP OfficeJet Pro K550dtwn
Environmental sustainability program
Power consumption
Material safety data sheets
Reduction and elimination
Plastics
Recycling
Product packaging
HP products and supplies
Enww
Index
Cables
Enww
Enww
Warranty
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