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HP
K550
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K550
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Troubleshooting
Specifications
Install
Material safety data sheets
Check the signal strength
Administer the printer
Wired
Warranty
Configuring trays
Resolving printing problems
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Contents
HP Officejet Pro K550 Series
Page
HP Officejet Pro K550 Series
Trademark Credits
Safety Information
Copyright Information
Table of contents
Printer lights reference
Configuring and managing the printer
Appendix a HP supplies and accessories
125
Appendix B Support and warranty
Getting started
Resource Description Location
Finding other resources for the product
Finding other resources for the product
Visual
Accessibility
Mobility
Support
Front view
Understanding the printer parts
Control panel
Back view
Enww
Installing the accessories
To install a duplex unit
Installing the duplex unit
To install tray
Installing tray
Enww
Using the printer
Selecting print media
Tips for selecting and using print media
Cards and envelopes
Photo paper
Understanding supported sizes
Understanding specifications for supported media
Transparencies
Custom-sized media
Other media
Cards
Photo media
Tray Type Weight Capacity
Setting minimum margins
Understanding supported media types and weights
Media Left margin Right margin Top margin Bottom Margin
To load tray 1 or tray
Loading media
Enww
Want to
Configuring trays
To configure the trays
To change settings Mac OS
Changing print settings
To change default settings for all future jobs Windows
Canceling a print job
To perform duplexing Windows
Printing on both sides duplexing
Guidelines for printing on both sides of a
Open the Two-Sided Printing panel
To perform automatic duplexing Mac OS
To print on special or custom-sized media Mac OS
Printing on special and custom-sized media
To print on special or custom-sized media Windows
Open the Paper Type/Quality panel
Enww
Maintaining and troubleshooting
To replace the ink cartridges
Replacing the ink cartridges
To check printhead health
To print the print quality diagnostic
Maintaining the printheads
Enww
To calibrate the linefeed
To clean the printheads
To align the printheads
To clean the printhead contacts manually
Enww
To replace the printheads
Calibrating the color
Troubleshooting tips and resources
General troubleshooting tips
Printer shuts down unexpectedly
Resolving printing problems
All printer lights are on
Printer is not responding nothing prints
Printer takes a long time to print
Printer does not accept printhead
Something on the page is missing or incorrect
Placement of the text or graphics is wrong
Blank page printed
Check the media size
Check the page-orientation setting
Meaningless characters print
Poor print quality and unexpected printouts
Poor quality printouts
Output is faded or dull colored
Ink is smearing
Ink is not filling the text or graphics completely
Wrong colors are printing
Colors are printing as black and white
Printout shows bleeding colors
Colors do not line up properly
Tray cannot be inserted
Resolving paper-feed problems
Another paper-feed problem is occurring
Multiple pages are being picked up
Pages are skewing
Embedded Web server cannot be opened
Resolving printer management problems
Problems printing an alignment
Troubleshooting installation issues
Problems installing software
Problems connecting to a network
Select Standard TCP/IP Port and click New Port
Problems connecting to a wired network
Problems setting up or using wireless communication
Check the wireless network settings
Check the printer lights
Check the signal strength
To clear a jam
Clearing jams
To perform paper feed test
To avoid jams
Printer lights reference
Light description /Light pattern
Interpreting control panel lights
Explanation and recommended action
Interpreting control panel lights
Enww
Explanation and recommended action
Light description/Light pattern
Interpreting network connector lights
Interpreting network connector lights
Enww
Configuring and managing the printer
If you want to Use these tools
Managing the printer
Overview of printer management tasks
Monitor the printer
Administer the printer
Use this tool To obtain the following information
Use this tool
Use this tool To do the following
Configure network settings
Overview of printer management tools
Pages Contents
Embedded Web server
To open the embedded Web server
Toolbox Windows
Tabs Contents
To open the Toolbox
Toolbox tabs
Print Configuration Page Allows you to print
Print PQ print quality diagnostic page Allows you to
HP Printer Utility Mac OS
To open the HP Printer Utility
HP Web Jetadmin software
Network Printer Setup Utility Mac OS
Printer Settings panel
To open the Network Printer Setup Utility
Security and privacy
HP Instant Support
MyPrintMileage
To gain access to HP Instant Support
To gain access to myPrintMileage
Understanding the configuration
Wired
Network Configuration
Wireless
To print the configuration
Direct connection
Configuring the printer Windows
To share the printer on a locally shared network
To connect the printer before installing the software
Network Connection
To install a network printer
Select Network Printer or Network Printer Server
To install the printing software on client computers
To install the printer driver using Add Printer
Configuring the printer Mac OS
To share the printer among computers running Mac OS
Network name Ssid
Understanding 802.11 wireless network settings
Communication mode
Data encryption
Security settings
To set up the printer for wireless communication Windows
To set up the printer on an ad hoc network Mac OS
To set up wireless communication using SecureEasySetup SES
To turn off wireless communication
Guidelines for ensuring wireless network security
Guidelines for reducing interference on a wireless network
To add hardware addresses to a wireless access point WAP
Other guidelines
Enww
To uninstall the printer software Windows
Uninstalling the printer software
To uninstall the printer software Mac OS
Double-clickAdd/Remove Programs
Uninstalling the printer software
Enww
HP supplies and accessories
To order printing supplies
Ordering printing supplies online
System requirements for ordering printing supplies
Accessories
Ink cartridges
Supplies
Printheads
HP media
Support and warranty
Obtaining electronic support
Before you call
Obtaining HP telephone support
Telephone support numbers
Country/Region Telephone number
Enww
Enww
Enww
HP product Duration of Limited Warranty
Hewlett-Packard limited warranty statement
Extent of limited warranty
Local law
Limitations of warranty
Limitations of liability
Hewlett-Packard limited warranty statement
Is your product covered under warranty?
HP Inkjet Supplies Warranty Quick Reference
End of warranty date locations Date format YYYY/MM/DD
HP Inkjet Supplies Expiration
Physical specifications
Printer specifications
HP Officejet Pro K550
HP Officejet Pro K550dtn/K550dtwn
Operating system and network protocol specifications
System requirements
Features
Functional Specifications
Normal mode
Draft mode
Best mode
Environmental specifications
Supported devices
Enww
Regulatory information
Exposure to radio frequency radiation
FCC statement
Shielded cables
LED classification
Power cord statement
Other regulatory information
Regulatory information for wireless products
Regulatory information for wireless products
Local Contact for regulatory topics only
Declaration of conformity
HP OfficeJet Pro K550dtwn
Material safety data sheets
Power consumption
Environmental sustainability program
Reduction and elimination
Product packaging
Recycling
Plastics
HP products and supplies
Enww
Cables
Index
Enww
Enww
Warranty
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