Obtaining HP telephone support
During the warranty period, you may obtain assistance from the HP Customer Care Center.
Before you call
Visit HP website (www.hp.com/support/officejetprok550) for the latest troubleshooting information, or product fixes and updates.
To assist our Customer Care Center representatives to serve you better, prepare the following information if you need to call HP.
1.Print the configuration page of the printer. See Understanding the configuration page. If the printer does not print, get the following information ready.
●printer model
●model number and serial number (check the back of the printer)
2.Check the operating system that you are using, such as Windows 98 SE.
3.If the printer is connected to the network, check the network operating system.
4.Note how the printer is connected to your system, such as through USB or network connection.
5.Obtain the version number of the printer software, such as HP Officejet Pro K550 Series Version: 60.52.213.0. (To find the version number of the printer driver, open the printer settings or properties dialog box, and click the About tab.)
6.If you have a problem printing from a particular application, note the application and version number.
Telephone support numbers
In many locations, HP provides toll free telephone support during the warranty period. However, some of the support numbers listed below may not be toll free.
For the most current list of telephone support numbers, see www.hp.com/support.
Country/Region | Telephone number |
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Algeria | 61 56 45 43 |
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Argentina | |
| Buenos Aires: |
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Australia | 1300 721 147 |
| 1902 910 910 |
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Austria | |
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Bahrain | 17212049 |
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Belgium | |
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ENWW | Obtaining HP telephone support 101 |