Enww | HP K550 manual

Toolbox is installed), and then click the Printer Services tab. Click Print PQ (print quality) diagnostic page and follow the onscreen instructions.

●Toolbox (Windows): Click the Printer Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions.

●HP Printer Utility (Mac OS): Click Print PQ Diagnostic Page from the Information and Support panel.

1Printer Information: Shows printer information (such as the product model number, serial number, and firmware version number), the number of pages printed from the trays and duplex unit, the ink level information, and the printhead health status.

2Test Pattern 1: If the lines are not straight and connected, align the printheads. See To align the printheads.

3Test Pattern 2: If there are thin white lines across any of the colored blocks, clean the printheads. See To clean the printheads.

4Test Pattern 3: If there are dark lines or white gaps where the arrows are pointing, calibrate the linefeed. See To calibrate the linefeed.

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Chapter 4 Maintaining and troubleshooting

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HP K550 manual Enww

Contents

HP Officejet Pro K550 Series Page HP Officejet Pro K550 Series Copyright Information Safety InformationTrademark Credits Table of contents Configuring and managing the printer Printer lights reference Appendix a HP supplies and accessories Appendix B Support and warranty 125 Getting started Finding other resources for the product Resource Description Location Finding other resources for the product Accessibility VisualMobility Support Understanding the printer parts Front view Control panel Back view Enww Installing the accessories Installing the duplex unit To install a duplex unit Installing tray To install tray Enww Using the printer Tips for selecting and using print media Selecting print mediaCards and envelopes Photo paper Understanding specifications for supported media Understanding supported sizesTransparencies Custom-sized media Photo media CardsOther media Understanding supported media types and weights Setting minimum marginsTray Type Weight Capacity Media Left margin Right margin Top margin Bottom Margin Loading media To load tray 1 or tray Enww To configure the trays Configuring traysWant to To change default settings for all future jobs Windows Changing print settingsTo change settings Mac OS Canceling a print job Guidelines for printing on both sides of a Printing on both sides duplexingTo perform duplexing Windows To perform automatic duplexing Mac OS Open the Two-Sided Printing panel To print on special or custom-sized media Windows Printing on special and custom-sized mediaTo print on special or custom-sized media Mac OS Open the Paper Type/Quality panel Enww Maintaining and troubleshooting Replacing the ink cartridges To replace the ink cartridges Maintaining the printheads To print the print quality diagnosticTo check printhead health Enww To align the printheads To clean the printheadsTo calibrate the linefeed To clean the printhead contacts manually Enww To replace the printheads Calibrating the color Troubleshooting tips and resources General troubleshooting tips Resolving printing problems Printer shuts down unexpectedlyAll printer lights are on Printer is not responding nothing prints Printer does not accept printhead Printer takes a long time to print Blank page printed Placement of the text or graphics is wrongSomething on the page is missing or incorrect Check the page-orientation setting Check the media size Poor quality printouts Poor print quality and unexpected printoutsMeaningless characters print Ink is not filling the text or graphics completely Ink is smearingOutput is faded or dull colored Colors are printing as black and white Wrong colors are printingPrintout shows bleeding colors Colors do not line up properly Another paper-feed problem is occurring Resolving paper-feed problemsTray cannot be inserted Pages are skewing Multiple pages are being picked up Resolving printer management problems Embedded Web server cannot be opened Troubleshooting installation issues Problems printing an alignmentProblems installing software Problems connecting to a network Problems setting up or using wireless communication Problems connecting to a wired networkSelect Standard TCP/IP Port and click New Port Check the wireless network settings Check the signal strength Check the printer lights Clearing jams To clear a jam To perform paper feed test To avoid jams Printer lights reference Interpreting control panel lights Light description /Light pattern Interpreting control panel lights Explanation and recommended action Enww Explanation and recommended action Interpreting network connector lights Light description/Light pattern Interpreting network connector lights Enww Configuring and managing the printer Overview of printer management tasks Managing the printerIf you want to Use these tools Administer the printer Monitor the printerUse this tool To obtain the following information Use this tool Configure network settings Use this tool To do the following Pages Contents Overview of printer management toolsEmbedded Web server To open the embedded Web server Tabs Contents Toolbox WindowsTo open the Toolbox Toolbox tabs Print PQ print quality diagnostic page Allows you to Print Configuration Page Allows you to printHP Printer Utility Mac OS To open the HP Printer Utility Network Printer Setup Utility Mac OS HP Web Jetadmin softwarePrinter Settings panel To open the Network Printer Setup Utility HP Instant Support Security and privacy To gain access to myPrintMileage To gain access to HP Instant SupportMyPrintMileage Understanding the configuration Network Configuration Wired Wireless To print the configuration Configuring the printer Windows Direct connection To connect the printer before installing the software To share the printer on a locally shared network To install a network printer Network Connection To install the printer driver using Add Printer To install the printing software on client computersSelect Network Printer or Network Printer Server Configuring the printer Mac OS To share the printer among computers running Mac OS Communication mode Understanding 802.11 wireless network settingsNetwork name Ssid Security settings Data encryption To set up the printer on an ad hoc network Mac OS To set up the printer for wireless communication Windows To set up wireless communication using SecureEasySetup SES To turn off wireless communication Guidelines for reducing interference on a wireless network Guidelines for ensuring wireless network securityTo add hardware addresses to a wireless access point WAP Other guidelines Enww Uninstalling the printer software To uninstall the printer software WindowsTo uninstall the printer software Mac OS Double-clickAdd/Remove Programs Uninstalling the printer software Enww HP supplies and accessories System requirements for ordering printing supplies Ordering printing supplies onlineTo order printing supplies Accessories Supplies Ink cartridgesPrintheads HP media Support and warranty Obtaining electronic support Obtaining HP telephone support Before you callTelephone support numbers Country/Region Telephone number Enww Enww Enww Extent of limited warranty Hewlett-Packard limited warranty statementHP product Duration of Limited Warranty Limitations of liability Limitations of warrantyLocal law Hewlett-Packard limited warranty statement HP Inkjet Supplies Warranty Quick Reference Is your product covered under warranty?End of warranty date locations Date format YYYY/MM/DD HP Inkjet Supplies Expiration Printer specifications Physical specificationsHP Officejet Pro K550 HP Officejet Pro K550dtn/K550dtwn Operating system and network protocol specifications Functional Specifications FeaturesSystem requirements Draft mode Normal modeBest mode Environmental specifications Supported devices Enww Regulatory information Shielded cables FCC statementExposure to radio frequency radiation Other regulatory information Power cord statementLED classification Regulatory information for wireless products Regulatory information for wireless products Declaration of conformity Local Contact for regulatory topics only HP OfficeJet Pro K550dtwn Power consumption Material safety data sheetsEnvironmental sustainability program Reduction and elimination Recycling Product packagingPlastics HP products and supplies Enww Index Cables Enww Enww Warranty