Suggested action

Try the following:

1.Power down the virtual machine.

2.Ensure that the virtual machine has at least 1024 MB of RAM.

3.Reboot to the Insight Control server migration Virtual Machine Boot CD ISO.

Mouse does not work on a virtual machine booted with the Insight Control server migration Virtual Machine Boot CD ISO

Cause

This issue occurs because virtual machine tools required for the mouse on certain virtualization layers are not available on the Insight Control server migration Virtual Machine Boot CD ISO.

Suggested action

Use the Tab and Enter/Return keys on the keyboard to navigate the user interface on the Insight Control server migration Virtual Machine Boot CD ISO.

Primary array controller does not have logical drives defined

Suggested action

Confirm that your array controller has at least one logical drive defined.

You can confirm this by accessing the Configure Destination Server screen and then clicking Launch Array Configuration Utility or by rebooting to Option ROM Configuration for many controllers (ORCA).

Primary controller configured in the system does not have drives attached

Suggested action

Confirm that your hardware setup is correct and that the correct controller is set to primary in ROM-Based Setup Utility (RBSU).

Primary controller in the system is not supported by this version of Insight Control server migration

When the destination server is manually booted using the Boot CD ISO, the error message The

primary controller in your system is not supported by this version of Insight Control server migration Boot CD might appear on the destination server

console.

When the auto-boot option is chosen in step 3 of the migration wizard, the auto-boot of the destination server fails, the destination server is powered off, and the error The Storage

controller is not supported with this version of Insight Control server

migration might appear.

Suggested action

Try the following:

1.Verify that the primary controller is supported for Insight Control server migration. For a complete list of supported controllers, see HP Insight Management Support Matrix at the following website:

http://www.hp.com/go/insightmanagement/docs

2.Verify that the latest firmware is installed on the storage controller.

Destination preparation

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