6Ts: Ways to get your HP Pre3 working again

Introduction

Is your smartphone not working the way you expect it to? Has it stopped responding to taps? Is one of your applications not responding or behaving in an unexpected way?

These problems can be pretty easy to fix.

Here are six different troubleshooting methods—6Ts—that you can try, on your own, to get your smartphone working again.

Try each method in the order it's presented to see if it solves your problem. When the problem is solved, stop.

T1. Throw all open applications off the top of the screen

NOTE If the screen is off and you can't turn it on or if gestures don't work, skip to T3. Triple-toggle to restart.

1If you’re working in an application that’s displayed full-screen and it isn’t responding, flick up from the gesture area to send the app to Card view.

Chapter 14 : Troubleshooting 185