If you answered Yes to the questions, do this:
•If you forgot the account password, tap Forgot Password. Enter the answer to your security question and tap Done. Create a new password and tap Done.
If that doesn't work, do this:
•For help on setting up your old account on your new smartphone, go to hpwebos.com/support. Select your smartphone and wireless service provider and click Support Services. Select one of the support options.
Creating your HP webOS Account: Are you having trouble creating a new account?
To create an account, do the following:
1During setup, tap Create New Account.
2Tap the field labelled First & Last Name and enter your first and last name. Tap Next.
3Create a password for your account. It must be between 6 and 20 characters long. You must enter it exactly the same way in the Password and
•To type a number or symbol that appears above a letter on the keyboard: Press Option and then the key (see Enter alternative keyboard characters).To enter an accented character or a symbol
that doesn’t appear on the keyboard: Press Sym 
and scroll
Chapter 14 : Troubleshooting 189