Use visual voicemail
Visual voicemail displays all your voicemail messages as a list, so you can see who called and select the messages you want to listen to. You can also make calls and send text messages to callers directly from the visual voicemail list.
Not all wireless service providers support the visual voicemail feature. Check with your wireless service provider for information.
1Open Phone 
.
2Tap 
. The number on the icon shows how many unread voicemail messages you have. Your voicemail list is displayed with the most recent message at the top. Messages you have not listened to yet are displayed in bold.
NOTE For new voicemail messages to appear on your visual voicemail list, your smartphone must have a data connection, as indicated by an 
, 
or 
icon at the top of the screen. If you are roaming, you must have data roaming enabled (see Set roaming and data usage preferences). If you do not have a data connection or do not have data roaming enabled, you can work with any visual voicemail message already in the list in the ways described below. You can also check for new voicemail messages using any of the methods described in Listen to voicemail messages. Having the
TIP You can also listen to voicemail messages directly from your call history (see View your call history).
3To listen to a message: Tap the caller name or number. To pause
playback, tap 
. To resume playback, tap 
. Drag the slider to move forwards or backwards through a message.
4There are a number of ways to reply to and forward voicemail from visual voicemail. See the following sections for details on each.
To call back the caller: Tap 
or the contact picture to the right of the caller name or number. Tap the number you want to use to call that person.
To send a message to the caller: Tap and hold the visual voicemail entry and then do one of the following:
•Tap 
to the right of a mobile number. Create and send a text or multimedia message (see Create and send a text or multimedia message).
•Tap Reply > via Message. Create and send a text or multimedia message (see Create and send a text or multimedia message).
To forward a voicemail: Tap and hold the visual voicemail entry and then tap Forward > via Message. Create and send a text or multimedia message (see Forward a message).
To view contact details for a caller: Tap 
or the contact picture to the right of the caller name or number. Tap View contact.
To delete a visual voicemail entry: Throw the entry off the side of the screen. Tap Delete to confirm. You can also tap and hold the entry, tap Delete and then tap Delete to confirm.
Change your voicemail greeting
By default, when a caller leaves you a voicemail, the caller hears a default greeting from your wireless service provider. You can record a custom greeting for callers instead.
Not all wireless service providers support the option to record a custom voicemail greeting. Check with your wireless service provider for information.
1Open Phone 
.
2Open the application menu and tap Voicemail Greeting.
3Under Greeting Type, tap No greeting to use the default greeting from your wireless service provider. Tap Custom to use a greeting you record.
Chapter 6 : Phone | 63 |