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HP SAN manual Downloading a support file

Models: SAN

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Table 16 Factory default configuration settings (Continued)

Setting	Value

FDMI HBA Entry Level	1000

Subnet Mask Address	255.0.0.0

Gateway Address	10.0.0.254

Network Discovery	Static

Remote Logging	False

Remote Logging Host Ip Address	10.0.0.254

NTP Client Enabled	False

NTP Server IP Address	10.0.0.254

Contact	Undefined

Location	Undefined

Trap Enabled	False

Trap Port	162

Trap Address	Trap 1: 10.0.0.254; Traps 2-5: 0.0.0.0

Trap Community	Public

Read Community	Public

Write Community	Private

Port State	Online

Port Speed	Auto for internal and external ports

Port Type	External ports are GL_Ports
	Internal ports are FL_Ports

Downloading a support file

The Download Support File option assembles all log files and switch memory data into a core dump file (dump_support.tgz). This file can be sent to technical support personnel for troubleshooting switch problems.

To create a support file:

1.Open the faceplate display.

2.Select Switch > Download Support File.

3.Click Browse to define a location for the support file or enter the path in the text field in the Download Support File dialog.

4.Click Start to begin the process of creating and downloading the support file to your workstation. Observe the status in the Status area.

5.Click Close to close the Download Support File dialog after the support file is saved to your workstation.

McDATA® 4Gb SAN Switch for HP p-Class BladeSystem user guide 81

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HP SAN manual Downloading a support file

Contents

McDATA 4Gb SAN Switch Page Contents Managing switches Glossary Index Managing portsTables Intended audience PrerequisitesRelated documentation Jdom license Document conventions and symbolsHP-authorized reseller HP technical supportHelpful web sites Using McDATA Web Server/Element Manager Starting McDATA Web Server Workstation requirementsExiting McDATA Web Server or Element Manager Starting Element Manager in HafmSetting preferences Viewing software version and copyright information Using online helpEnabling call home Enabling e-mail supportMcDATA Web Server interface User interfaceMenu bar Shortcut keys Popup menusGraphic window McDATA Web Server Fabric treeSelecting switches Data windows and tabsSelecting ports Securing a fabric Security consistency checklistRemote authentication Connection securityUser account security Device security Edit Security dialog Create Security Group dialog Create Security Set dialogCreate Security Group Member dialog McDATA 4Gb SAN Switch for HP p-Class BladeSystem user guide Viewing properties of a security set, group, or member Editing the security configuration on a switchSecurity Config dialog Archiving a security configuration to a fileActivating a security set Rediscovering a fabric Fabric servicesEvents browser Displaying the event browserSorting the event browser Saving the event browser to a file Filtering the event browserDevices data window Working with device information and nicknamesManaging device port nicknames Displaying detailed device informationEditing a nickname Creating a nicknameDeleting a nickname Exporting nicknames to a fileZoning a fabric Zoning conceptsZones Zoning database Zone setsZoning limits and properties Editing the zoning database Managing the zoning databaseMcDATA 4Gb SAN Switch for HP p-Class BladeSystem user guide Configuring the zoning database Saving the zoning database to a fileRestoring the zoning database from a file Restoring the default zoning database Managing the active zone setRemoving all zoning definitions Active zone set data window Displaying the configured and active zone setsActivating and deactivating a zone set Creating a zone setRemoving a zone from a zone set Removing a zone setCreating a zone in a zone set Managing zonesAdding zone members Renaming a zone or a zone setRemoving a zone member Zone merge failure recovery Merging fabrics and zoningZone merge failure Managing user accounts Managing switchesCreating user accounts User Account Administration dialog Add Account tabRemoving a user account User Account Administration Dialog Remove Account tabUser Account Administration dialog Change Password tab Changing a user account passwordModifying a user account User Account Administration dialog Modify Account tabConfiguring Radius servers Adding a Radius server Removing a Radius server Editing Radius server information Modifying Radius server authentication order Displaying switch information Switch event logDevice and Host Bus Adapter information Switch data window Switch status and operational informationMcDATA 4Gb SAN Switch for HP p-Class BladeSystem user guide With a switch Ratov McDATA Web Server Configured Zonesets data window Port performance statisticsPort status and operational information Configuring port threshold alarms Setting the date/time and enabling NTP client Paging a switchResetting a switch Switch properties Configuring a switchDomain ID and domain ID lock Syslog Symbolic nameSwitch administrative states Broadcast supportIn-band management Fabric Device Management Interface Advanced switch propertiesSystem services Timeout valuesInterop mode Page Network properties Snmp properties Snmp trap configuration Snmp configurationSwitch binding Archiving a switchRestoring a switch Restoring the factory default configuration Downloading a support file Installing Product Feature Enablement keys Installing firmware Hardware status LEDs Displaying hardware statusPort information data window Managing portsPersistent and will be lost on a switch reset VIEnable and LCFEnable features based on Port statistics data window LIP ALPD,ALPS Alps Port symbolic name Viewing and configuring portsPort states Port types Port speeds Port transceiver media statusDevice scan Resetting a port Testing portsPort binding Page Glossary FRU SFP 100 Index 102 System Fault LED 84 system services 104