Using online help
Online help is available for the McDATA Web Server and Element Manager applications and their functions. Online help is also context-sensitive, that is, the online help opens to the topic that describes the dialog you have open. To open online help, choose one of the following:
•Select Help > Help Topics.
•Click Help in dialogs to display context-sensitive help in dialogs.
•Press the F1 function key
Viewing software version and copyright information
Select Help > About to view software version and copyright information.
Enabling call home
The call-home feature enables the server platform to automatically connect with a support center to report system problems. The support center server accepts calls from the server platform, logs reported events, and notifies one or more support center representatives. The default state is disabled. To configure telephone numbers and other information for the call-home feature, see your HAFM Manual for details.
You must enable call-home event notification through HAFM before enabling this function through the Element Manager for the individual switch. At the bottom of HAFM desktop window is an icon that indicates whether the call-home feature is enabled. An X over the phone icon indicates that the call-home feature is disabled.
To enable call-home support for system problems using Element Manager:
1.Select File > HAFM Settings.
2.Select Call Home Support in the pull-down menu to mark the check box. To disable call home support, select the option to remove the check mark from the check box.
Enabling e-mail support
The e-mail support function on the Element Manager enables e-mail notification for events that occur on a selected switch. The default state is disabled. e-mail addresses and the simple mail transfer protocol (SMTP) server address for e-mail notification of director events must be configured through HAFM. See your HAFM Manual for instructions on configuring e-mail.
NOTE: e-mail recipients are configured in HAFM through the Email Event Notification Setup dialog box. A valid SMTP address is configured in this dialog box.
To enable e-mail support using Element Manager:
1.Select File > HAFM Settings.
2.Select Email Support in the pull-down menu to mark the check box. To disable e-mail support, select the option to remove the check mark from the check box.
