HP Utility features

129

Product security features

130

Lock the product

130

Set or change the product password

130

Economy settings

131

Print with EconoMode

131

Set the sleep delay

131

Set the Auto Power Down delay

131

Print when a print cartridge or imaging drum is at estimated end of life

133

Replace the print cartridges

135

Replace the imaging drum

140

Update the firmware

147

Manually update the firmware

147

Set the product to automatically update the firmware

147

8 Solve problems

149

Solve problems checklist

150

Step 1: Make sure that the product is set up correctly

150

Step 2: Check the cabling or wireless connection

150

Step 3: Check the control panel for error messages

151

Step 4: Check the paper

151

Step 5: Check the software

151

Step 6: Test print functionality

151

Step 7: Test copy functionality

151

Step 8: Check the supplies

151

Step 9: Try sending a print job from a computer

152

Restore the factory-set defaults

153

Control panel help system

154

Paper feeds incorrectly or becomes jammed

155

The product does not pick up paper

155

The product picks up multiple sheets of paper

155

Prevent paper jams

155

Clear jams

156

Jam locations

156

Clear jams from the input tray

156

Clear jams from the output bin

159

Clear jams from the rear door

160

Improve print quality

162

Check the paper type setting (Windows)

162

Check the paper type setting (Mac OS X)

162

Use paper that meets HP specifications

163

vi

ENWW

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HP TopShot CF040ARBGJ manual Solve problems 149