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HP Web-Based Enterprise Services 4.5 manual New in this Release, RedHat Linux not Patched, OpenVMS

Models: Web-Based Enterprise Services 4.5

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Overall WEBES Release Notes 1.5 New in this Release

•HP PA-RISC 9000/889 MHz CPU 899 MHz

RAM 2 GB HP-UX 11.00 Not patched

RedHat Linux (not Patched)

•Intel Pentium IV, CPU 2.79 GHz, RAM 512 MB (RHEL AS 4.0)

•Intel Pentium IV, CPU 2.79 GHz, RAM 512 MB (RHEL ES 4.0)

•Intel Pentium IV, CPU 2.79 GHz, RAM 512 MB (RH ES/AS 3.0)

•Intel Pentium IV, CPU 2.79 GHz, RAM 512 MB (RH 7.3)

•Intel Pentium III, CPU 733 MHz, RAM 128 MB (RH 8.0)

OpenVMS

•AlphaServer 1200 AlphaServer 2100 AlphaServer 4x00 OpenVMS 7.3-1

•HP AlphaServer GS1280 HP AlphaServer GS160 Compaq AlphaServer ES40 OpenVMS 7.3-2

•AlphaServer DS20 OpenVMS 8.2

•HP rx2600

OpenVMS Integrity (Itanium) 8.2-1

•HP AlphaServer ES47 OpenVMS 8.2 (Mixed Cluster)

These release notes list tested systems for informational and troubleshooting purposes only. However, you always can obtain support from Hewlett-Packard for any supported platform (see Sections 1.2 and 1.3) regardless of the individual configurations listed as the test environment.

1.5 New in this Release

Storage Systems

•Support for EVA Command View 6.0.

•Added a note in the full description field when an ELC (Event Log Collection) is sent with the report.

•Increased the number of ELC attachments by sending an ELC during any proactive disk drive failure and certain other disk failure reports.

Rev. 9/8/06

Web-Based Enterprise Services Release Notes 1–5

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HP Web-Based Enterprise Services 4.5 Overall Webes Release Notes 1.5 New in this Release, RedHat Linux not Patched

Contents

Software Version Web-Based Enterprise Services Release Notes Ii Web-Based Enterprise Services Release Notes Web-Based Enterprise Services Release Notes Page Contents System Event Analyzer Contents Computer Crash Analysis Tool Further Information Overall Webes Release Notes Hardware Requirements SummaryOverall Webes Release Notes Summary Overall Webes Release Notes Operating System Requirements Operating System Requirements Overall Webes Release Notes Test Environment Test EnvironmentWindows Overall Webes Release Notes 1.5 New in this Release New in this ReleaseRedHat Linux not Patched OpenVMS Integrity Servers Overall Webes Release Notes New in this ReleaseMiscellaneous Virtual Library System VLS Overall Webes Release Notes 1.5 New in this Release General Webes Issues Webes Known IssuesInstalling Webes on Unsupported Platforms Overall Webes Release Notes Webes Known Issues Webes Installation Issue on ISEE-OSEM Host Error During Reading of Obligation InformationIntermittent Socket Errors Webes Output Log Files Grow Without Bound Webes Configuration Information Not RestoredWorkaround Backward Compatibility Webes Temporary Files Use Disk SpaceWorkarounds Upgrade Requires Reinitialized Log Director Process Stopping When Out of MemoryDirector Process Not Responding Service Cockpit Compatibility Errors When the Director or WCCProxy is Restarted Too SoonWebes Uninstall Affects Isee Client WCCProxy Upgrading Versions Older Than Two Releases Changing Time Zone Causes Incorrect Report Time Errors From desta siclqsap on Commands ClassNotFoundExceptions in Director Log Windows Webes Issues Installation Prompts When File Fails to Delete Webes Installation Appears to Hang Addition Webes Configuration is Not Migrated for Windows Itanium Ccat Not Available on Windows Itanium Uninstall of Previous Webes May Hang Installation Internal Error Path Update Required on Terminal Server Installation Desta msg -chgport CommandWindows Itanium Webes Removal Leaves Files Behind Segmentation Fault Error Message Linux Webes IssuesDirector May Require Restart Set ODS-5 Attributes Before Issuing Webes CLI Commands OpenVMS Webes Issues Cannot Get Local Host Name Jfex Errors Continuous CPU Usage After Daylight Savings Time Change New OpenVMS Patch Removal Feature Alternate Boot Start and Stop Methods Upgrade Requires Same Node as InstallCannot Get Smtp Notification on OpenVMS Run the following commands to stop the Smtp debug logging Overall Webes Release Notes Further Information Further Information Overall Webes Release Notes 1.7 Further Information System Event Analyzer System Event Analyzer Summary Supported Products KZPSC/KZPAC/KZPBA/KZPCM/KZPSA/KZPCC/KSPEA System Event Analyzer Supported Products General SEA Issues SEA Known IssuesSystem Event Analyzer SEA Known Issues Serial Number Prevents Rules from Working File Not Found Error In Desta Log FileFields Contain Unavailable Transferring Files with FTP Duplicate Callouts with both DECevent and Webes Installed Insert the following code at the beginning of the file SEA Problem Reports Not Received by Osem SEA Command Line Interface IssuesCa Command Changed to wsea Entering Commands Windows interprets it as With either of the following paths $ wsea n analyze svctoolscommoncommon.ca.examples*.zpd SEA Web Interface Issues Node Name Change Causes Connection or Notification Failure Enabling Text Entry in Other Logs Pane Null-Pointer Errors High Volume of Events Hangs InterfaceNull-Pointer Errors from Large Log Files Cannot Activate a Running Node JavaScript Error When Viewing Director Settings JavaScript ErrorsTime-out Issue Multiple Sessions using Mozilla and Netscape Tip Services Fail to Start Linux Run the following commands for all platforms Multiple Java Installs May Affect Web Interface Old SEA Example File Names Migrated But Inaccessible Windows SEA IssuesSEA EVA Collections Too Big for Isee to Send to HP Execute the following command Incomplete Uninstall of Older Version Windows Event Log May Not Grow to Configured SizeXP Internet Explorer Does Not Have Java Webes Directory Tree Missing or Access Denied Test Command Generates ErrorWebes Commands Not Recognized Hewlett-Packard Service Tools Entry on Start Menu is Empty Newly Added EVA Not Listed in SEA Web Interface Napp Error Description Resuming from Standby Loses Network Resources HP-UX SEA IssuesNo Binary Event Log 6.1 C/C++ Runtime Libraries Version 6.1.1 or Later Required Linux SEA IssuesAdding Managed Entities Corrupts Director OpenVMS SEA Issues Insufficient Privilege or File Protection Violation Slow Response Generating Other Logs List Webes Commands Return Error Activating Image CAAgent Processes Created But Not Disappearing Exclude Node Names from FilespecsSystem Event Analyzer Further Information System Event Analyzer 2.4 Further Information Page Computer Crash Analysis Tool General Ccat Issues Ccat Known IssuesComputer Crash Analysis Tool Summary CLI Commands Not Recognized Windows Ccat IssuesComputer Crash Analysis Tool Ccat Known Issues Ccat IVP File Not Found Inability To Execute CLI Commands OpenVMS Ccat Issues Computer Crash Analysis Tool Further Information Computer Crash Analysis Tool 3.4 Further Information