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HP Web-Based Enterprise Services 4.5 manual System Event Analyzer Supported Products

Models: Web-Based Enterprise Services 4.5

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System Event Analyzer

2.2 Supported Products

•HP Integrity Servers rx3600, rx6600, rx7620, rx7640, rx8620, rx8640 (automatic analysis and bit to text) and Integrity Superdome (SD16A, SD32A, SD64A, SD32B, SD64B) on Windows 2003 Server Enterprise Edition and OpenVMS 8.3.

•Coming soon in future SEA releases: HP Integrity Servers rx7620 and rx8620, and SuperDome platforms SD16, SD32, and SD64 (Windows Server 2003 Enterprise Edition (manual analysis only, no automatic) and OpenVMS v8.2 and later)

•HP AlphaServer DS10/DS10L/DS15/DS20/DS20E/DS25 (OpenVMS)

•HP AlphaServer ES40/ES45 (OpenVMS)

•HP AlphaServer GS80/GS160/GS320 (OpenVMS)

•HP AlphaServer TS80/ES47/ES80/GS1280/GS1280 M64 (OpenVMS)

•HP AlphaServer TS20/TS40 (OpenVMS)

•HP AlphaServer TS202C (OpenVMS)

•Memory Channel II (OpenVMS)

•Platforms: Bit-To-Text Translation only

•HP AlphaServer DS20L (OpenVMS)

•I/O Devices: Analysis and Bit-To-Text Translation

•Disk Storage based on SCSI specification (OpenVMS and Windows)

•EZ4X/EZ6X (OpenVMS)

•EZ5X/EZ7X (OpenVMS)

•HSG60/HSG80/HSZXX (OpenVMS)

•HSG60/HSG80 (Windows)

•KGPSA-CA/KGPSA-BC/KGPSA-BY/KGPSA-CB/KGPSA-CX/KGPSA-CY FCA2384/FCA2354/FCA2404/FCA2406

•Smart Array 5304 Controller (OpenVMS)

•Modular SAN Array 1000 (OpenVMS)

•EMA16000, MA8000/EMA12000, MA6000, RA8000/ESA12000

•I/O Devices: Bit-To-Text Translation only

•RA3000

•KZPSC/KZPAC/KZPBA/KZPCM/KZPSA/KZPCC/KSPEA

•KGPSA-CA/KGPSA-BC/KGPSA-BY/KGPSA-CB/KGPSA-CX/KGPSA-CY FCA2384/FCA2354/FCA2404/FCA2406 (OpenVMS)

•CCMAB-AA

•CIPCA-BA

•Storage Systems: Analysis and Bit-To-Text Translation

•Supports HP Storage Works EVA4000, EVA6000 and EVA8000 products with XCS v6.000 and older

•Supports HP Storage Works EVA3000 and EVA5000 products with VCS v4.005 and/or v3.028 and older

•Storage System Components: Analysis and Bit-To-Text Translation

Rev. 9/8/06

Web-Based Enterprise Services Release Notes 2–3

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HP Web-Based Enterprise Services 4.5 System Event Analyzer Supported Products, Kzpsc/Kzpac/Kzpba/Kzpcm/Kzpsa/Kzpcc/Kspea

Contents

Software Version Web-Based Enterprise Services Release NotesIi Web-Based Enterprise Services Release Notes Web-Based Enterprise Services Release Notes Page Contents System Event Analyzer ContentsComputer Crash Analysis Tool Further Information Overall Webes Release Notes Summary Hardware RequirementsOverall Webes Release Notes Summary Overall Webes Release Notes Operating System Requirements Operating System RequirementsTest Environment Overall Webes Release Notes Test EnvironmentWindows OpenVMS New in this ReleaseOverall Webes Release Notes 1.5 New in this Release RedHat Linux not PatchedVirtual Library System VLS Overall Webes Release Notes New in this ReleaseIntegrity Servers MiscellaneousOverall Webes Release Notes 1.5 New in this Release Overall Webes Release Notes Webes Known Issues Webes Known IssuesGeneral Webes Issues Installing Webes on Unsupported PlatformsError During Reading of Obligation Information Webes Installation Issue on ISEE-OSEM HostIntermittent Socket Errors Webes Configuration Information Not Restored Webes Output Log Files Grow Without BoundWorkaround Webes Temporary Files Use Disk Space Backward CompatibilityWorkarounds Director Process Stopping When Out of Memory Upgrade Requires Reinitialized LogDirector Process Not Responding Upgrading Versions Older Than Two Releases Errors When the Director or WCCProxy is Restarted Too SoonService Cockpit Compatibility Webes Uninstall Affects Isee Client WCCProxyChanging Time Zone Causes Incorrect Report Time Errors From desta siclqsap on CommandsClassNotFoundExceptions in Director Log Windows Webes IssuesInstallation Prompts When File Fails to Delete Webes Installation Appears to HangAddition Webes Configuration is Not Migrated for Windows ItaniumCcat Not Available on Windows Itanium Uninstall of Previous Webes May Hang Installation Internal ErrorDesta msg -chgport Command Path Update Required on Terminal Server InstallationWindows Itanium Webes Removal Leaves Files Behind Linux Webes Issues Segmentation Fault Error MessageDirector May Require Restart Set ODS-5 Attributes Before Issuing Webes CLI Commands OpenVMS Webes IssuesCannot Get Local Host Name Jfex ErrorsContinuous CPU Usage After Daylight Savings Time Change New OpenVMS Patch Removal FeatureUpgrade Requires Same Node as Install Alternate Boot Start and Stop MethodsCannot Get Smtp Notification on OpenVMS Run the following commands to stop the Smtp debug logging Overall Webes Release Notes Further Information Further InformationOverall Webes Release Notes 1.7 Further Information System Event Analyzer System Event Analyzer Summary Supported ProductsKZPSC/KZPAC/KZPBA/KZPCM/KZPSA/KZPCC/KSPEA System Event Analyzer Supported ProductsSEA Known Issues General SEA IssuesSystem Event Analyzer SEA Known Issues File Not Found Error In Desta Log File Serial Number Prevents Rules from WorkingFields Contain Unavailable Transferring Files with FTP Duplicate Callouts with both DECevent and Webes InstalledInsert the following code at the beginning of the file Entering Commands SEA Command Line Interface IssuesSEA Problem Reports Not Received by Osem Ca Command Changed to wseaWindows interprets it as With either of the following paths $ wsea n analyze svctoolscommoncommon.ca.examples*.zpd SEA Web Interface IssuesNode Name Change Causes Connection or Notification Failure Enabling Text Entry in Other Logs PaneCannot Activate a Running Node High Volume of Events Hangs InterfaceNull-Pointer Errors Null-Pointer Errors from Large Log FilesMultiple Sessions using Mozilla and Netscape JavaScript ErrorsJavaScript Error When Viewing Director Settings Time-out IssueTip Services Fail to StartLinux Run the following commands for all platformsMultiple Java Installs May Affect Web Interface Windows SEA Issues Old SEA Example File Names Migrated But InaccessibleSEA EVA Collections Too Big for Isee to Send to HP Execute the following command Windows Event Log May Not Grow to Configured Size Incomplete Uninstall of Older VersionXP Internet Explorer Does Not Have Java Hewlett-Packard Service Tools Entry on Start Menu is Empty Test Command Generates ErrorWebes Directory Tree Missing or Access Denied Webes Commands Not RecognizedNewly Added EVA Not Listed in SEA Web Interface Napp Error DescriptionHP-UX SEA Issues Resuming from Standby Loses Network ResourcesNo Binary Event Log Linux SEA Issues 6.1 C/C++ Runtime Libraries Version 6.1.1 or Later RequiredAdding Managed Entities Corrupts Director OpenVMS SEA Issues Insufficient Privilege or File Protection Violation Slow Response Generating Other Logs List Webes Commands Return Error Activating ImageExclude Node Names from Filespecs CAAgent Processes Created But Not DisappearingSystem Event Analyzer Further Information System Event Analyzer 2.4 Further Information Page Computer Crash Analysis Tool Ccat Known Issues General Ccat IssuesComputer Crash Analysis Tool Summary Ccat IVP File Not Found Windows Ccat IssuesCLI Commands Not Recognized Computer Crash Analysis Tool Ccat Known IssuesInability To Execute CLI Commands OpenVMS Ccat IssuesComputer Crash Analysis Tool Further Information Computer Crash Analysis Tool 3.4 Further Information