HP Web-Based Enterprise Services 4.5 manual SEA Command Line Interface Issues, Entering Commands

Models: Web-Based Enterprise Services 4.5

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System Event Analyzer

2.3 SEA Known Issues

2.3.1.9 SEA Problem Reports Not Received by OSEM

You may see an error similar to the following in the Director error log (see the section on log files in the WEBES User Guide, Chapter 2):

RECOVERED FROM ERROR on January 13, 2004 4:48:05 PM GMT+00:00 (254.912 sec elapsed)

IOException :

Current Thread[Thread-29: com.compaq.svctools.desta.services.notification.HTTPNotification ,5,main]

EXCEPTION java.net.ConnectException: Connection refused at java.net.PlainSocketImpl.socketConnect(Native Method)

One cause is when WEBES cannot connect to the OSEM host because OSEM Viewer access has been restricted. This is a known issue from the latest OSEM release notes.

Workaround

Any time that you restrict access by adding at least one system to the Enabled Clients list in the OSEM Viewer, you also must add WEBES systems as “enabled clients” before problem reports from those systems can appear.

To add enabled clients, see the “controlling access” section in the latest OSEM user guide.

To verify that OSEM is receiving SEA problem reports, use the SEA wsea test nosystem command to generate a simulated problem report.

2.3.2 SEA Command Line Interface Issues

These issues apply to the SEA CLI on all operating systems:

2.3.2.1 .ca Command Changed to wsea

The command prefix used with the command line interface has changed from ca to wsea. In this version, commands can be entered using either prefix; however, future releases will not support the ca prefix.

2.3.2.2 Entering Commands

Because of differences in the command prompts on each operating system, CLI commands may not be exactly the same across systems. The following instructions describe special formatting issues for each operating system.

Rev. 9/8/06

2–8 Web-Based Enterprise Services Release Notes

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HP Web-Based Enterprise Services 4.5 manual SEA Command Line Interface Issues, SEA Problem Reports Not Received by Osem